Doorways Case Worker

Description:

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

This position will support community members to meet their goals through community partnerships,
collaboration and using case management as a tool.

Work collaboratively with Corps Officers, Volunteers, and other co-located Mission Leaders to deliver an integrated approach to delivering Doorways at the local site • Build and maintain relationships within TSA and with local community stakeholders to identify local resources, community needs, and opportunities for collaboration • Assessment of community members’ specific needs, strengths and identification of interrelated issues and needs • Develop high quality case plans with community members to identify achievable goals using a strength based approach. • Use prevention and early intervention strategy and response to deliver support and services to people experiencing disadvantage and financial hardship • Provide effective response to people experiencing longer term disadvantage and generational poverty. • Support community members to build and increase capacity and develop independent living skills towards self determination • Complete assessments and referrals for additional financial support e.g., applications for No Interest Loans (NILS), Energy Assistance, following State based practice guides and processes • Provide guidance to community members, Corps Officers, volunteers, internal and external services in how to access Doorways Emergency Financial Relief.

Develop and maintain referral pathways for other support and services • Provide advocacy to support community members to access services and be connected in their community and be linked to other communities as appropriate • Practice adherence with TSA’s Policies and Procedures, Doorways Model of Care and Practice Guides • Undertake administrative tasks including maintaining accurate, up-to-date records and data for all clients in accordance with TSA standards and procedures, using SAMIS • Participate and contribute to continuous improvement

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration