Field Service Engineer

Description:

We’re driven to make healthcare better.

As one of the world’s leading medical technology companies, Stryker impacts over 100 million patients annually by delivering innovative solutions across Medical and Surgical, Neurotechnology, Orthopaedics, and Spine.

About the Role

Are you a people person who thrives on building trust and providing exceptional customer service? Do you enjoy working with your hands, solving problems, and taking the initiative? If you’re looking for a role where no two days are the same—one that challenges you, takes you on the road, and lets you make a real impact—Stryker could be the perfect fit!

As a Field Service Engineer , you’ll be the face of our business, ensuring our customers receive first-class service and technical support. From troubleshooting and maintenance to building strong relationships with ambulance teams and health care professionals, you’ll play a key role in making sure our innovative medical technology performs at its best.

This role is based in Adelaide with regular travel. We welcome applications from mechanics, tradespeople, engineers, or anyone with 4+ years of hands-on technical experience and a passion for customer service.

What You’ll Do

• Be the trusted expert: Build strong, lasting relationships with our customers by providing outstanding service and support.
• Solve technical challenges: Conduct on-site repairs, preventive maintenance, and troubleshooting for Stryker medical equipment.
• Take ownership: Manage your workload, prioritize tasks, and ensure seamless service for every customer.
• Be a team player: Collaborate with colleagues to continuously improve service and achieve team goals.
• Enjoy variety and travel: Each day brings new locations, challenges, and opportunities to make a difference.

Who You Are

• A customer-focused professional who takes pride in delivering exceptional service.
• A natural relationship builder who can gain trust and communicate with people from all backgrounds.
• A problem-solver who enjoys hands-on technical work and can think on their feet.
• A self-starter who thrives in a dynamic, fast-paced environment and takes initiative.
• Someone who enjoys travel and variety , embracing new experiences and challenges.

Who We’re Looking For

Required:

• Minimum 3+ years of experience in a customer-facing field service role, trade, mechanical, or hands-on technical position.
• Strong customer service mindset with a focus on problem-solving and building relationships.
• Full working rights in Australia.
• A valid driver’s license and your own vehicle (an electrical license or tagging/testing experience is a bonus).

Preferred:

• Experience in the medical device industry .

Why Join Us?

• Make an impact —help healthcare professionals provide the best care possible.
• Join a driven, supportive, and collaborative team that values your contributions.
• Unlock career growth opportunities with ongoing training and development.
• Enjoy variety, travel, and adventure —no two days are the same!
• Work with leaders who invest in your success, both personally and professionally.

Our mission is simple: Together with our customers, we’re driven to make healthcare better.

Ready to Take on the Challenge?

If you’re a motivated, customer-focused professional looking for an exciting, hands-on role, we’d love to hear from you. Apply today and be part of a team making a real difference!