Description:
Join a Winning Team at Fujitsu General & Get off the tools!
HVAC Technical Customer Service Officer (Technical Support) – Balcatta, WA- Join a Winning Team at Fujitsu General & Get off the tools!
- Established Global Company | Amazing Culture + Great Training | Lots of Perks
- Supportive Team & Impressive Leadership
We are excited to partner with Fujitsu General, a global leader in the HVAC industry, renowned for its commitment to a positive work culture.
Fujitsu General offers its employees a dynamic and supportive work environment with long-term career opportunities.
At Fujitsu General, values matter. The company is dedicated to providing excellent training and career growth opportunities, making it an ideal place for those looking to thrive in the HVAC industry.
The Opportunity:
We are looking for a Technical Customer Service Officer to join Fujitsu General's team in Balcatta, WA.
This full-time role involves providing exceptional technical customer service to both internal and external customers. This is perfect for an experienced HVAC Service Technician who wants to get off the tools!
Additionally, you will have the opportunity to contribute to developing training materials and keeping the team up to date on product updates.
Key Responsibilities:
• Provide outstanding technical customer service to both trade and retail customers
• Manage order processing, service requirements, returns, and warranties
• Develop and refine training materials to ensure the team stays current with product knowledge
• Prepare service reports and provide valuable feedback to management for product improvement
Skills & Experience Required:
• Previous customer service experience within the air-conditioning industry
• Field Service experience in air-conditioning or refrigeration is highly advantageous • Strong phone manner with a customer-focused approach
• Ability to handle complex technical information in a fast-paced environment
• Excellent written and verbal communication skills
• ARCtick license and supervisor or contractor’s license
Why Fujitsu General?
• Competitive salary and benefits
• Fantastic work environment with a supportive team culture
• Comprehensive training and career development opportunities
• Opportunity to work with a globally recognized leader in the HVAC industry
How to Apply:
Ready to take the next step in your career and work with an industry leader? Apply now! We are interviewing immediately.
Please note successful candidates will be required to complete a medical and a police check.
31 Mar 2025;
from:
uworkin.com