Where

Case Manager - Tweed

Employers Mutual Management Pty Ltd
Tweed Heads Full-day Full-time

Description:

Join our claims team in our Tweed Heads Office. You will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

The Case Manager role is a crucial aspect to assisting an injured worker get their lives back. You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.
We are looking for individuals who have recently graduated with a degree in psychology/ or a similar degree within health sciences. If you are looking for a career to utilise your Allied Health background in a career that makes a difference, then this role is for you!
This will be a full-time, permanent position based in the Tweed office, with flexibility to work from home.
YOUR RESPONSIBILITIES

  • Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries
  • Build and maintain relationships with a wide variety of stakeholder such as, injured workers, their employers, doctors, rehabilitation providers, etc. to help the injured worker get back to work as promptly and safely as possible
  • Ensure active and timely strategies are implemented to improve recovery and return to work outcomes
  • Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers' return to work journey


ABOUT YOU

  • Allied Health, customer service, retail or a hospitality background with a passion for helping others is a must
  • Ability to work well within a team and thrive in a fast-paced environment
  • Strong customer centric approach and can handle challenging conversations
  • Proactive, self-motivated and can think creatively when engaging with stakeholders
  • Empathetic, resilient and ability to work well under pressure
  • Experience managing, negotiating, and influencing positive outcomes

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including :

  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

1 Apr 2025;   from: uworkin.com

Similar jobs

  • South Coast Radiology
  • Tweed Heads
Description: Are you passionate about leadership, team culture, and professional development? Are you looking for an opportunity to step into a leadership role and make a real impact? South Coast Radiology is seeking a Practice Manager at our Day Surgery ...
2 days ago
  • Australian Unity Group Services Pty Ltd
  • Tweed Heads
Description: Are you an experienced support worker passionate about helping elderly people live independently in their own homes? We are looking for skilled and compassionate individuals to join our team and provide high-quality care to our elderly ...
27 days ago
  • Liberated Brands
  • Tweed Heads
Description: We are seeking a casual sales assistant to join our Tweed Heads Volcom team. The successful candidates should have Experience in retail Outstanding customer service Enthusiastic & positive team player. Quick learner with an ability to follow ...
23 days ago
  • Recruitment On Demand Pty Ltd
  • Tweed Heads
Description: About Recruitment On Demand Recruitment On Demand assist GPs across Australia (and abroad) to secure employment opportunities that advance their careers. We also provide medical clinics across Australia with recruitment expertise, helping ...
16 days ago