Description:
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Job Description
Mercure Alice Springs is seeking a passionate Food & Beverage Supervisor located in the Heart of Australia.
- Creating exceptional guest experiences by providing great customer service and memorable moments
- Running the Shift and supervising staff in efficiently serving food & beverage for restaurant and conference rooms
- Maintain high levels of guest satisfaction by acting proactively, and promptly addressing any concerns or special requests
- Working collaboratively with the team to ensure smooth running of the service period
- Lead & train Food & Beverage staff.
- Monitor inventory levels, assist in placing orders and stock control
The Salary range on offer for this role is 66,000 - 72,000 or $33.50 - $36.50 per hour
Qualifications
What you will bring to the role:
- Minimum 3 years’ experience in Food & Beverage with proven experience leading a team
- Strong interpersonal and communication skills with the ability to positively influence others
- Demonstrated leadership and team working skills, and able to manage schedules
- Ability to problem solve in a fast-paced environment, and resolve guest feedback
- Understanding of food and beverage operations, inventory and ordering
- A passion for Food & Beverage with the drive to excel your career.
- Current Responsible Service of Alcohol
What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun