Administration Officer

Description:

Provide timely, effective and efficient client-focussed administrative services for the BreastScreen Queensland Brisbane Northside Service (BSQBN).

Job details

Position status Permanent Position type Part-time Occupational group Administration Classification AO3 Workplace Location Brisbane - North Job ad reference QLD/630343 Closing date 17-Apr-2025 Salary Other $38.81 - $43.16 p/hr Job duration Permanent Part-time Contact person Annette Saleta Contact details (07) 3350 7420
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About the role

The purpose of this role is to provide timely, effective and efficient client-focussed administrative services for the BreastScreen Queensland Brisbane Northside Service (BSQBN).

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Responsible for the provision of high-quality administrative services including, but not limited to, appointment bookings/transfers/cancellations, answering telephones and handling client enquiries, processing mail/generic email account and return-to-sender correspondence, chart preparations and filing, faxing, typing, scanning, shredding, emailing, printing, photocopying, ordering office stationery/supplies and sending SMS messages.
• Responsible for the provision of timely, accurate, efficient creation of client correspondence including the ability to proof read, correct grammar and format letter and email replies.
• Responsible for the provision of high-quality reception services including but not limited to, greeting clients, handling enquiries and managing bookings for client ‘walk-ins', directing clients and adhering to workplace processes by respecting information privacy and client confidentiality.
• Perform accurate data entry related to the screening pathway, checking information for accuracy and undertaking quality assurance activities (e.g. auditing and scanning in Picture Archiving and Communication System (PACS).
• Effectively communicate with clients, including interpreting reports to contact clients, to offer screening appointments, demonstrating understanding, empathy, patience and a positive client-focussed service.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .