Administration Support Officer - Tqeh Mental Health Rehabilitation Service (Aso2)

Description:

• Central Adelaide Local Health Network
• Mental Health Services, Woodville
• Salary ASO2 $58,709 to $63,154 p.a. + Superannuation and Salary Sacrifice Benefits
• Full-time, Permanent

Exciting career opportunity in mental health rehabilitation!

We're looking for health professionals to join us as we open a new, state-of-the-art Mental Health Rehabilitation Service (MHRS) at The Queen Elizabeth Hospital (TQEH).

This is your chance to be part of a new patient focussed service that prioritises recovery and the delivery of best-practice, trauma-informed care in a brand new 24-bed building. If you're passionate about being part of a safe and connected organisation and looking for a rewarding career in mental health, apply today!

About the Role

We are seeking a dedicated Administration Officer to join the multidisciplinary mental health team within the MHRS. In this essential role, you will provide vital administrative support to ensure the smooth operation of our mental health services, contributing to the delivery of high-quality, evidence-based rehabilitation. Working alongside inpatient, community, and rehabilitation services, you will help promote consumer recovery, independence, and social inclusion. Your responsibilities will include maintaining client records, scheduling appointments, managing enquiries, and liaising with staff, consumers, and external services.

For more information about the role, and essential educational/vocational qualifications that may be required, please refer to the role description.

About You

You are a highly organised and proactive professional with a passion for supporting mental health services. With strong communication skills and the ability to manage multiple priorities, you thrive in a fast-paced environment and are committed to delivering high-quality administrative support.

You will have:

• Strong Administrative & Technical Skills - Proficient in Microsoft Office, with high-level keyboard and computing skills, data entry experience, and knowledge of general office procedures.
• Exceptional Communication & Customer Service - Confident in managing high-volume calls, handling enquiries with tact and empathy, and supporting distressed clients in sensitive situations.
• Adaptability & Problem-Solving - Able to prioritise tasks, work under pressure, use initiative, and meet deadlines while maintaining accuracy and professionalism.
• Team-Oriented & Ethical - Works collaboratively within a team, upholds confidentiality, and demonstrates a commitment to diversity, ethical conduct, and workplace safety.

If you are passionate about making a difference in mental health rehabilitation, we'd love to hear from you!

About CALHN

At Central Adelaide (CALHN), we're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best. Join us and be part of a team that's driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network , and the opportunities to be part of CALHN .

Benefit of joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

• Salary attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
• Annual leave: Enjoy paid recreation leave for essential rejuvenation each year.
• Flexible work arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Health and fitness benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
• Career opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
• Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our commitment to diversity and inclusion

CALHN is an equal opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application information:

• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parti es will not be accepted for this position.

Job ref: 899316

Enquiries to:

Karol Wills , Allied Health Executive Assistant

Phone: 70871000

E-mail: karol.wills@sa.gov.au

Application Closing Date

11:55 pm Friday 27 th June 2025

Refer to the SA Health Career Website - How to apply for further information

899316 RD Administration Support Officer -TQEH 24 Bed IMHRU ASO2.pdf

Australian applicant guidelines

International applicant guidelines

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.