IT Assistant

Description:

About Us

We’re Nexia Melbourne - a member of one the worlds leading global advisory, tax and audit networks. When you join us, you’ll become part of a team united by a clear mission: to connect people with their true potential.

What excites us is your success, because we get to grow alongside you. And while we’re in the business of accountancy and advice, we’re actually in the business of people. Because when great people are aligned, great things happen.

We have created the kind of advisory and accountancy firm that we would want to work with. Our passionate team of 90+ embodies a contemporary, bespoke, diverse and innately empathetic approach. We value innovation and appreciate the impact that kinship combined with strategic thinking can have on people, planet, and profit.

About The Role

We are seeking an enthusiastic in-house IT Assistant to join our Team to perform a variety of troubleshooting and support activities.

Your Focus

• Providing technical support to internal and external clients
• Working with external partners to maintain availability of enterprise software systems
• Deployment of SOE (Standard Operating Environments)
• Ensuring integrity of system backups
  
  
  
  

You have:

• Relevant tertiary qualification/degree
• 12 months experience in a similar role
• A strong customer service focus
• Be able to articulate clearly and concisely from end user to senior management
• Good understanding of networking and protocols
• Skilled at troubleshooting and problem solving
• Knowledge of Windows Desktop operating systems and Microsoft Office Suite
  
  
  
  

You also:

• Thrive in a collaborative environment.
• Approach every moment with a “How can I help” attitude.
• Treat others with kindness, empathy and respect.
  
  
  
  

Why us:

• We value your skills, experience and diverse perspectives.
• We prioritise well-being offering a flexible work environment, and generous leave catering for inclusivity and intentional care, including an employee assistance program (EAP).
• You’ll be encouraged to continuously learn and grow, supported by career framework and frequent check-ins with your team.
• You’ll be empowered to shape the business, the work we do and the impact we create.
• Expect regular team socials, events and space for connection.
  
  
  
  

The details:

• Full-time preferable, ongoing role based in Melbourne/Naarm
• Start date will ideally be around May/June but we’re flexible
  
  
  
  

What ’s next:

If this sounds like the perfect fit for you, click ‘Apply now’.

Please include a brief cover letter with your application.

Accessibility

Need adjustments during the hiring process? Let us know!

If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you, to explore the unique skill-set and attributes that you can bring to our team.