Description:
- Utilise your Administrative expertise to provide support and advice to the Civil and Enforcement Services
- An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 3: $76,817 -$93,275 plus superannuation.
About the Business Unit:
Enforcement and Support Services (ESS) is a business unit within Fines and Enforcement Services (FES), Department of Justice and Community Safety's Courts, Civil and Criminal Law group. ESS is responsible for managing the end-to-end infringement system in Victoria.
The Debt Program Team (DPT) is responsible for the design of programs related to the collection and enforcement of infringement fines and court fines in Victoria.
About the Role:
The Debt Program Officer will assist in the daily functions and specialised debt campaigns of the DEPT.
Some of your duties will include:
- Performing administrative and daily functions relating to the day-to-day operations of the DEPT including the end-to-end process of all SMS, mail campaigns, bankruptcy, liquidation and administration, deregistered corporate debtors and sanctions
- Managing a caseload of assigned debtors by taking appropriate actions to gain compliance - including but are not limited to administering appropriate sanctions, as well as communication through phone calls, SMS and email.
- Researching and extracting data and intelligence through a range of IT programs (including but not limited to the ESS production system - VIEW, GlobalX, VicRoads Driver Licence System, ASIC and relevant mercantile systems, as well as publicly available information, to assist in the preparation of comprehensive and up-to-date debtor dossiers on individuals and companies with outstanding fines.
To learn more about this role before applying, please read the attached position description.
About You:
As our ideal candidate, you will possess:
- Knowledge of, or the capacity to learn and understand, the functions and operations of ESS, with an understanding of the end-to-end fines system
- Understanding of, or the capacity to learn and understand, the legislation applicable to debt, specifically the Fines Reform Act 2014.
- Demonstrated technical experience in multiple IT systems, and the capacity to learn inhouse systems such as VIEW, GlobalX, VicRoads DLS, ASIC and relevant mercantile IT systems.
- Experience in the interrogation of large data sets and quality assurance.
- Experience in investigations or debt recovery.
Qualifications/Requirements:
- A tertiary qualification in a relevant field or relevant experience is desirable.
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.