Legal Secretary - Personal Injury (Workers Compensation)

Description:

Position Title: Senior Legal Secretary

Employment Type: Full Time

Reports To: Managing Director/Director

Practice Stream: Personal Injury - MVA / Workers Compensation

Location: Sydney

The Company

Our client is a boutique law firm specialising in personal injury claims and matters that affect every day Australians. They are passionate about driving consistency and operational efficiencies throughout the firm to support the team to provide a leading client service experience. With every action and process they are conscious of their client’s experience and are always addressing opportunities for improving client services and experience.

They pride themselves on ensuring a positive and successful partnership for both clients and employees and they focus on developing their employees. They nurture and develop their people to help them realise their full potential and aim to craft an employee experience that is unique and meaningful to each employee.

The Role

The Legal Secretary is required to perform routine and non-routine clerical and administrative functions to actively support the supervising solicitor in the day-to-day operations of the personal injury practice such as, drafting correspondence, preparing notice of claims, drafting applications, scheduling appointments and conferences, drafting pleadings, organising, and maintaining paper and electronic files of clients, providing information to callers and ensuring the workflow of matters progress, under the supervision and instruction of a Solicitor.

• Practice management
  

• Monitor all incoming emails and filing and delegating as needed
  

• Update client files with incoming mail and process correspondence accordingly
  

• Circulate correspondence according to information received and ensure matter related filing is managed across the practice
  

• Management of allocated tasks and ensuring they are actioned in a timely manner
  

• Actively assisting the team to ensure efficient work practices are maintained.
  

• Monitor and review all files regularly - ensure they are up to date
  

• Liaise with clients, barristers, courts, doctors for information/scheduling/provision of information etc.
  

• Book appointments, conferences, mediations, settlement conferences, conclaves etc.
  

• Prepare files for hearing – Briefs, tender bundles, schedules, settlement documents
  

• Prepare pleadings for district, supreme and federal court- consent order, short minutes, affidavits
  

• Billing – Prepare invoices, trust account authorities
  

• Generate precedent letters
  

• Draft letters to clients/third parties as necessary
  

• Diary management
  

• Receive and process requests for information
  

• Ensure workflows for matters are updated and maintained
  

• Diarise and monitor time limitations
  

• Ensure matters are closed and prepared for archiving
  

Core Competencies

• A pro-active ability to maintain high quality work with exceptional attention to detail
  

• Excellent typing and document drafting skill
  

• A demonstrated ability to work independently and organise their workload to meet tight deadlines.
  

• Motivation and communication confidence
  

• An ability to apply compassion and empathy with clients.
  

• Strong client-facing and communication skills
  

• Advanced troubleshooting and multi-tasking skills.
  

• Diary management and Outlook
  

Qualifications and Experience

• 5+ years’ experience in a similar role
  

• Must have experience in Personal Injury Law - MVA /Workers Comp highlight desired
  

• A strong administrative background
  

• Hybrid WFH (2-3 days a week) – Even for part-time staff.
  
• Smart casual dress code – Wear what’s professional yet comfortable.
  
• A workplace with personality – Basketball, putt-putt, and table tennis in the building
  
• Understanding and humble management – We support your growth, not micromanage
  
• Grow with us – Career development and mentoring
  
• Supportive team – Work alongside non-traditional PI lawyers who take pride in their work
  
• Meaningful work – Make a real difference for injured clients
  
• Flexible hours – A part-time role that fits your lifestyle.