Description:
About UsTableland Hardware is a long-standing family owned and operated business and part of one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site National group with over 1400 trusted support team professionals, trade experts, drivers, and yards people. To find out more about us click here.
The founders of the organisation are all about investing in their people, partners, and community to make a positive and sustainable contribution to Australia.
Our business is built on a set of values that create the foundation for everything we do ; Take Responsibility, Grow Together, Everyone Contributes.
About the RoleWe are looking for results driven team members to join our Sales, Quotes & Orders team at our Atherton branch. With a focus on supporting multiple areas of our business in delivering service excellence to all of our customers. You will be responsible for pricing and processing sales, quotes and orders for our customers in a professional and competitive manner. You will be a self-motivated and proactive individual who thrives on a challenging fast paced role and is passionate about creating positive customer experiences.
With extensive building and/or manufacturing experience, you will be an essential communicator between our customers, suppliers and internally. Success in this role will be converting quotes through to sales and building customer relationships across the region. You will be a member of a key team working in a positive environment and your focus will be to have the customers best interest at all times.
Responsibilities will includePrior experience with hardware, manufacturing or within the building industry is essential. These roles are well suited to someone with confidence, strong desire to succeed and those who enjoy working in a team environment.
- Processing of customer orders & quotes by phone and email
- Preparing accurate quotes for customers
- Following up with customers to convert quotes to orders
- Monitoring orders and communicating status of orders to the customers
- Review invoices to ensure accuracy at all times
- Monitoring stock levels to ensure supply and demand needs are met
- High awareness of site safety and duty of care for your team, staff and site visitors
- Have a ‘hands on’ approach with a 'can do' attitude
- Undertake regular product training with market leading brands
QUALIFICATIONS AND SKILLS
- Demonstrated experience in a Quoting & Ordering or estimating role
- Ability to read and understand building plans
- Strong ambitions to succeed in your role
- Knowledge and previous experience in the building materials and associated products
- Excellent written and verbal communication skills and an enjoyment of working with people
- Previous experience dealing with suppliers and logistic companies
- Genuine commitment to Safety and Customer service
- Solid understanding of construction process
- High level of computer literacy with the ability to learn new systems quickly
- Car licence essential
Perks
- Be part of something strong, we really are growing together
- Rewards and discounts program
- Your contribution is valued and celebrated, the company culture lives this
- EAP – Employee Assistance Program
- Uniform provided, so you can look the part
- Ongoing training with plenty of opportunities for people with the right attitude
- Job security from a long-standing respected employer in the Far North Queensland region
- Staff and Fuel discount schemes offered
- Everyone gets paid to take a day off for their birthday
- Be part of an organisation that puts its people first and has their best interests at heart
PLEASE NOTE
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, click the 'Apply for this job' now and include your Resume and Covering Letter.