Description:
About the PGA of Australia and Golf Australia:
In December 2021, Golf Australia (GA) and the Professional Golfers Association of Australia (PGA), together with the WPGA Tour of Australasia (WPGA) launched the Australian Golf Strategy, the first-ever industry-wide strategic plan for the game.
With a clear line of sight to the national strategy and its growth aspirations, we’re all committed to its ideals, headlined by a purpose of encouraging more Australians to play more Golf.
The PGA is the peak professional golf body in Australia, responsible for providing career opportunities and growing the industry for more than 2,800 current PGA Professionals, driving world-class golf education and operating Australasia’s premier men’s and women’s professional tours - the PGA Tour of Australasia and the WPGA Tour of Australasia.
Golf Australia is the governing body for golf in Australia. The membership of GA starts with State Associations and cascades down to golf regions, associations, golf clubs and the members of golf clubs across the country. More than 1,400 golf clubs and 425,000 club members are affiliated to GA through their membership and access to the GA Handicap system. In addition to supporting golf clubs and facilities, GA has a sharp focus on participation, encouraging growth, increasing diversity, and presenting golf as a sport for all.
Given the collaboration and sharing of services already being undertaken, a corporate entity titled Australian Golf Services (AGS) has been formed to appropriately manage and govern these functions. The AGS is an entity jointly owned by GA and PGA of Australia to bring together specialised areas of both businesses to support and grow golf in Australia.
About the Role:
The PGA Championships Operations Manager primarily assists the Senior Manager Major Events and PGA Championships (SM, MEPGAC) in overseeing the staging and delivery of the Australian Golf’s major events – specifically the BMW Australian PGA Championship and Australian WPGA Championship in line with the PGA’s and GA’s strategic direction. The role also works with wider Professional Tournament team to deliver PGA and Golf Australia owned and operated Tour events, departmental procedure and process.
The role reports into the Senior Manager, Major Events and PGA Championships. There is a close relationship with the GM-Events and Head of Major Events, Production Managers as well as in delivering tournaments with the General Manager, PGA Tour of Australasia and CEO, WPGA Tour of Australasia.
Australian Golf Values:
We are committed to creating a culture that enables our employees to thrive, and our Australian Golf Values are at the top of mind in everything we do:
- We Welcome Everyone
- We are Connected
- We are Courageous
- We Bring our Best
Key Responsibilities and Accountabilities:
You will play a key role in overseeing the delivery of professional tournaments owned by the PGA and Golf Australia, including staff, stakeholders and relevant departments as required. This will involve:
- Assist the SM, MEPGAC in managing deliverables for key stakeholders including the host venues and sanctioning Tours and Government
- With the SM, MEPGAC develop and manage the Tournament budget
- Work with the Public Affairs and Marketing Team to develop and execute a marketing plan
- Work with the Production Manager and event team to develop the tournament build and operations
- Working with the PGA Tour of Australasia Tournament Director and team to oversee and influence the delivery of player services such as accommodation, transport, ticketing, catering and partner obligations
- In collaboration with the Commercial team, oversee the implementation of hospitality and ticketing offerings
- Oversee the event team to deliver services including volunteers, catering, Local Council permits, pro-am, presentation, fan engagement activities
- With the SM, MEPGAC Reconcile budget and accounts following the event
- Working with Public Affairs and Marketing, and Commercial teams to develop post event reports and surveys.
Key Requirements
The ideal candidate will be a highly motivated individual with excellent organisational and communication skills to deliver amazing customer service experiences for all competition and event participants. In addition, you will have:
- Minimum 3 years experience in Major Event administration and delivery.
- Tertiary qualification in Sport or Event Management or a related field is desirable.
- Experience in end-to-end event management and delivery capability, including working to deadlines is desirable.
- Strong ability and willingness to speak to new contacts and build stakeholder relationships.
- Attention to detail and concern for accuracy.
- Sensitive to customer needs and supplier or stakeholder requirements.
- Ability to problem solve and make sound decisions collaboratively with a team and individually.
- Identify and manage risk at events.
- Ability to meet deadlines, commitments, and competing demands without compromising standards of service and quality
- A positive, can-do attitude
- Understanding of golf (desirable but not essential)
- Availability to spend considerable time at tournaments/events throughout metropolitan and regional Australia, and the ability to work non-traditional hours.
We support Equal Opportunity practices and welcome applications from all individuals who are passionate about developing a collaborative and high performing culture.
What you will get in return:
- A fantastic opportunity to work in a global sport
- Opportunity to work in Major events and Tournaments across Australia
- A fun and supportive work environment
Note: To be considered for this opportunity you must have:
- Valid Australian working rights;
- Current Australian driver’s license
- Valid WWCC or the ability to apply prior to employment commencement
Essential Requirements
- Relevant Tertiary Qualification