Description:
Are you an experienced Service Coordinator with a strong background in the trade services industry? Join a well-established and growing business that specialises in HVAC, mechanical, and electrical services across a diverse set of projects and service/operations.
Core Talent are currently seeking multiple Service Coordinators to join a fast-paced and supportive team environment, working with a reputable company known for delivering high-quality service solutions across Adelaide.
About the Role:In this role, you'll play a key part in the coordination and scheduling of field technicians across various service and maintenance jobs. You'll be the first point of contact for both clients and technicians, ensuring jobs are booked, communicated, and completed efficiently.
Key Responsibilities:-
Coordinate and schedule service jobs for HVAC, electrical, and mechanical technicians
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Liaise with clients to confirm job bookings, updates, and follow-ups
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Use Simpro to manage job allocation, parts ordering, and service tracking
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Handle urgent call-outs and breakdown requests in a timely and efficient manner
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Provide high-level customer service, resolving issues and ensuring a positive client experience
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Work closely with the operations and project teams to ensure seamless service delivery
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Maintain accurate records of service activities, job notes, and compliance documentation
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Proven experience in a service coordination or similar scheduling role within the trade services industry
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Strong working knowledge of Simpro (or similar service management software)
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Excellent communication and customer service skills
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Ability to manage competing priorities and work well under pressure
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High attention to detail and strong organisational skills
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A team player with a proactive and solutions-focused mindset
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A permanent full-time role with a secure and reputable company
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Supportive and collaborative team environment
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Opportunities for long-term career growth and development
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Convenient office location with on-site parking
If you think your skills and experience would be a good match for this role, please hit the APPLY now button or get in touch with Lauren on 0405 725 985 for a confidential chat.