Description:
DescriptionJob Overview:
The Receptionist has established Receptionist skills to perform a range of day-to-day activities. They can recognize and solve typical General Services problems with limited supervisory approval. They are tasked with evaluating and selecting solutions from established options. Their work directly impacts their team through the quality of the services or information provided.
Responsibilities
Key Tasks and Responsibilities:
- Provide front desk reception duties for the office which include handling all phone calls and managing all internal and external customers timely and professionally
- Receive and greet all visitors professionally and warmly direct them where appropriate
- Maintain visitor’s logbook or digital sign-in
- Responsible for the company security access cards which include issuing and tracking daytime/temporary security access cards
- Ensure the cleanliness and tidiness of the reception, meeting rooms, and exhibition area
- Record incoming registered/courier mail
- Collect and distribute all incoming mail and courier items (backup coverage)
- Handle out-going local and international courier/mail requests
- Provide safety briefing/induction for external visitors and/or inter-area transferees on short/long-term assignments
- Ensure all telephone/extension lists are maintained up to date
- Ensure the proper upkeep of Office Vendor Maintenance records
- Maintain tidiness of the printing room and the stationery area
- Assist Functional Manager(s) with administrative aspects from time to time
- Maintain booking system for meeting rooms
- Assist with catering orders and setup requirements
- Raise work orders to log building maintenance issues
- Manage Onboarding of new starters such as print name tag, update Location register, faces document, phone list, and new user log-in instructions
- Assist in General Office Administration and provide support to the HR (Human Resources) department
- Undertake ad-hoc tasks or assignments as required
Qualifications
Essential Qualifications and Education:
- Senior High Graduate/Diploma
- Minimum of 3 years of relevant administrative experience
- Effective communication and organizational skills, both verbal and written
- Good telephone etiquette and excellent customer service skills
- Presentable, pleasant, and cheerful personality
- Strong sense of responsibility and attention to detail
- Independent; able to work under minimal supervision and perform ad-hoc duties
- Working knowledge of Outlook Calendar and email, MS Word, Excel, Word Document and PowerPoint
What you can expect from us.
Eligible employees will be entitled to benefits including –
- Competitive Salaries
- 9 Day Fortnight – every second Friday off
- Income Protection Insurance
- Life insurance
- 14 weeks primary / 2 weeks secondary carer paid parental leave
- Competitive offshore and onshore allowances
- Robust Talent and Organisation Development programs
- Annual Retention and Bonus Schemes for eligible employees
- Discounted gym membership
- Education Assistance Program
- Flexible Work Arrangements
- Salary sacrifice
- Novated leasing options
- Strong Health and Safety Culture
- Wellness Program and Employee Assistance program
- Educational and leadership development opportunities
- Great culture and friendly supportive team
At McDermott we are committed to driving and promoting a diverse and inclusive work culture where people feel comfortable to be themselves. We welcome applications from Aboriginal and Torres Strait Islander people, women and encourage applications from Diverse backgrounds, people with differing abilities and LGBTIQ+ community members.
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