Case Manager

Description:

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Katherine Outreach Program supports individuals in the Katherine and Big Rivers Region who have come into contact with the criminal justice system. The program aims to provide case management support and cultural connection to assist them in remaining in or reintegrating into their community and adopting pro-social attitudes and behaviours.

About the role

We are seeking a values-driven and proactive Case Manager, at our Katherine location. Reporting to the Team Leader, this is max-term position offering full-time hours for 12 months with the possibility of extension.

This role requires the ability and willingness to be on call and work outside regular business hours, as required. Salary and conditions are in accordance with the SCHADS Award, level 4.

You will successfully

• Clients are supported and encouraged to achieve their goals within established case plans, including taking clients to appointments and advocating for them to other service providers.

• Undertake intake and assessment with clients to develop a shared understanding of their situation, problems, and strengths.

• Accurate, up-to-date client records and data are maintained for all clients in accordance with TSA standards and procedures within TSA’s identified electronic database.

• Ensuring appropriate preventative action is taken concerning potential high-risk situations, per policy and procedure.

• Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.

You will have (Requisite Skills & Qualifications)

• Minimum Certificate IV in Community Services in Social work, Welfare, and Community Development and demonstrated related high-level work experience of sector knowledge and skills attained through similar appointments, service, and study/development

• Demonstrated experience in engaging clients who encounter the Justice System and or Corrective Services and willingness to assist in the provision of support in the areas of homelessness, alcohol and other drug dependence, and mental health issues.

• Experience working with people who may not speak English as a first language and know about Local Aboriginal Communities and Culture.

• Good time management and organisational skills and case management experience.

• A current First Aid certificate or willingness to obtain.

• A current NT driver’s license

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

• Flexible working conditions

• Health, fitness and financial discounts / benefits

• Paid parental leave - 12 weeks

• Up to 8 weeks leave per year through our purchase leave scheme

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

• Purpose driven career which has positive social and sustainable outcomes

• Employee Assistance Program - Independent confidential counselling service;

• Opportunity for career development;

• An inclusive culture of dedicated, passionate and professional team members

• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration