Description:
- Information Technology
- DevOps Engineer
- Sydney
- Permanent / Full Time
17/4/2025
- Flexible, Hybrid Sydney based role
- Support global infrastructure across 40 different products
- Write software that's transforming LegalTech for the better
About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
perspective and a little human touch will do wonders, not just for lawyers who help people, but in shaping the future of legal technology.
Meet the DevOps team
The DevOps team is at the forefront of our operations, working collaboratively to support all our products. Over our decade-long journey on AWS, we have grown our workload from a handful of EC2 instances to a platform supporting hundreds of containerized workloads across multiple accounts and regions. You will be part of an established, talented and friendly team who will train and mentor you in both general AWS DevOps skills and practices, as well as bespoke in-house tools. This team is dedicated to supporting each other to achieve great results. We enjoy an excellent relationship with AWS and have direct access to Technical Managers, Solutions Architects and Subject Matter Experts to make sure we are delivering the highest standard of infrastructure.
What you'll do
As our newest DevOps Engineer you'll support multiple Dev teams in all things AWS. This will include everything from permission requests, maintenance and troubleshooting of AWS Infrastructure, to the delivery of apps and services that span multiple AWS Services, accounts, and regions. Your day-to-day might look like this:
- Actioning tickets assigned to you via JIRA. Examples of tickets include:
- New Service Requests – Deploying new apps, sites, services (ECS, EC2, Lambda, CloudFront/S3, etc.) using custom in-house tools and CICD tools (TeamCity, CodePipeline) into multiple AWS accounts and Regions
- Troubleshooting – Working together with developers to resolve permissions issues, network access issues, build and deployment errors, application level errors, etc
- Incident response to Production incidents during business hours, escalating when needed
- Involvement with DevOps team projects to improve existing architecture, enhance security and meet best practices
- Creating and maintaining documentation of internal processes
- Designing and implementing automations to remove manual tasks and improve security
- Investigating the latest DevOps best practices, services and tools
- On-call rotation for service outages outside business hours (approximately 1 week in every 10)
LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.
What you'll bring
LEAPsters are always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence. You will bring:
- Strong AWS Experience – 2+ years hands-on experience using AWS in a production environment
- Experience with core AWS services such as: ECS, EC2, ASG, ALB, S3, VPC, IAM, Route 53, CloudFormation
- Scripting/automation experience with PowerShell/Bash/Python
- Associate level or higher AWS Certifications
- Infrastructure as code experience
- CI/CD experience: CodePipeline, TeamCity, etc
- Understanding of VPC and networking concepts within AWS
- Good communication skills and ability to collaborate in an open and positive manner
- A great attitude, with a passion for delivering excellent service and a readiness to pick up a task, no matter how big or small
- A desire to continuously learn about new technologies and AWS services
LEAP Dev is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.
Why join LEAP Dev?
- Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
- Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
- Work with a group of authentic, passionate people who love what they do.
- Well-funded and global. LEAP is the leading provider of Legal Practice Productivity Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand. We're part of ATI – one of the largest international LegalTech companies.
- Flexible and hybrid working . We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
- Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
- We value your well-being - enjoy an additional paid wellbeing day every year, free platinum fitness first gym membership and monthly massages in the office. We'll throw in a catered lunch and breakfast every week too. Oh and a professional barista.