Where

Support Coordinator (Hervey Bay)

MS Queensland
Hervey Bay Full-day Full-time

Description:

Join our team as a part-time Support Coordinator and make a real difference! Reporting to the Support Coordination Leader, you'll provide person-centred support to customers living with MS, Motor Neurone Disease, and other neurological conditions. Your role is all about empowering individuals by connecting them to the services and support they need.

This is a permanent part-time opportunity based in Hervey Bay 4 days a week , with the flexibility of working from your home office and attending some community and stakeholder meetings locally. Be part of a team delivering adaptable and accessible services that truly make an impact!

Although every day will be full of variety, here’s a snapshot the difference you will make:

  • Connect & Support : Assist customers and families by linking them to relevant community services, identifying needs, and advocating for positive outcomes, including crisis support.

  • Empower & Train : Work collaboratively with customers to build capacity, set goals, and strengthen networks, promoting choice, control, and independence.

  • Tailored Solutions : Ensure services are person-centered, advocate for funding packages aligned with customer aspirations, and prepare for NDIS planning and reviews.

  • Collaborate & Build Partnerships : Develop strong relationships with stakeholders, service providers, and community networks to enhance care standards and referral pathways.

  • Monitor & Improve : Manage documentation and reporting to meet quality standards, track progress, and identify opportunities for improvement and innovation.

Your Winning Qualities:

  • Qualifications & Experience : Relevant qualifications or equivalent experience in disability or human services, with 3-5 years’ expertise in community-based support services.

  • Skills & Knowledge : Strong communication, interpersonal, and problem-solving skills, plus knowledge of MS, neurological conditions, NDIS, and the local health sector.

  • Compliance & Systems : Competence in using Microsoft Office, CRM systems, and adherence to required clearances (e.g., NDIS Worker Screening).

  • Flexibility & Mobility : Valid driver’s license and ability to travel within Queensland as needed for events, training, and community engagement

As our new part-time Support Coordinator, make your impact by connect our customers with the services and support they need to live an empowered life.

We exist to help people living with MS to get the best out of life; to advocate for change; and to search for a cure. Our promise is to put our customers’ wellbeing at the centre of everything we do.

What you will enjoy at MS Queensland:

  • Not-for-profit salary packaging

  • Access to free professional development courses

  • Peer recognition platform

  • We are a Q-Leave employer, meaning you have access to build portable long service leave (community services sector)

  • Hybrid and flexible working options

  • 6 weeks maternity leave + 2 weeks paid partner leave

  • Financial Wellbeing Initiatives such as the ability to withdraw 50% earned pay early and a savings program

How to Apply:

Please click apply and submit your resume and your targeted cover letter. For a copy of the full position description, please contact recruitment@msqld.org.au

At MS Queensland, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and or Torres Strait Islander candidates.

Applications close: Monday 14th of April 2025 11:59PM AEST.

Note: Suitable applicants may be contacted prior to the close date

Join us at MS Queensland in making a positive impact every day. Your skills and commitment can change lives!

We do not accept unsolicited resumes from agencies.

23 Apr 2025;   from: uworkin.com

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