Description:
About Us
Back in Motion Group are providers of expert allied health care and related services. From humble beginnings, we now have over 100 locations across Australia and New Zealand, with a team of 600 staff, who are committed to being significant through clinical excellence and empowering optimal lifelong health. Finding like-minded individuals, who are passionate about making a difference, is paramount to our success.
Back in Motion Group is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand. Please do not hesitate to ask us any questions. We would love to hear from you!
Your new team
Our team loves working together as one. We work together, challenge and support each other and share our skills and experiences.
The Role
We are looking for a friendly and dynamic person who has a professional approach to their work. You will be the first point of contact for clients both by the phone and in person and will be required to deliver exceptional customer service.
Duties include but not limited to:
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Greeting and assisting clients in a friendly, caring and helpful manner, so that they feel welcome and comfortable
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Answering phones/emails promptly with the ability to prioritise tasks
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Diary management including scheduling appointments
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Processing of payments and invoices
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Building an excellent working relationship with our physiotherapists
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Receptive to feedback
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Flexibility to travel between clinics if required
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Previous Medical/Allied Health practice experience preferred (Physio, chiro, osteo, medical centre, etc – including an in depth understanding of HICAPS, Medicare, Workcover, DVA)
Hours
Thursday evenings, Friday afternoons and Saturday mornings (alternating)
About you
To be successful in this role, we are seeking individuals who;
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Previous experience in an administrative role (highly desired)
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A passion to see clients empowered to achieve optimal lifelong physical health
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Outstanding communication skills both in person and over the phone
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Excellent client service skills, proven through previous customer service experience
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Ability to maintain a positive and energetic environment amongst our team and clients
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Experience in medical or allied health is highly regarded, but not essential
We offer extensive career development opportunities including Partnerships for our committed clinicians who are in pursuit of clinical excellence, career diversity, innovative healthcare solutions and business ownership.
If you would like to learn more about our opportunities, please email careers@healthia.com.au for a confidential discussion or to learn more about Back In Motion Health Group, please visit www.backinmotion.com.au
Ready to take the next step in your career? Click APPLY NOW!