Description:
With over 30 years' experience AJ Grant Building is a highly respected national insurance building company that provides services across insurance, Restoration and Emergency Repairs.
Our commitment is to provide competitive, reliable, quality services. Through these we built trusted processes and systems to establish ourselves as a reputable insurance builder and restorations specialist Australia-wide.
About the Role
This role is primarily responsible for conducting on-site building damage assessments and quotes on residential and commercial building insurance claims and overseeing and coordinating building work repair jobs.
Responsibilities of the role include but not limited to:
Carry out assessment of damaged properties in line with insurance company policies and relevant Australian standards.
Provide detailed estimates for commercial and residential repairs insurance repairs.
Source quotes ensuring accurate and competitive pricing is achieved.
Build and maintain key external contractor relationships.
Maintain knowledge of building regulations and industry practices
Work in collaboration with other team members to achieve best possible outcomes
Maintain AJ Grant Building’s impeccable reputation for high level of customer service
Ensure all jobs are programmed and completed within set KPI`s
Maintain client and customer satisfaction, adhering to contract requirements and Service Level Agreements (SLAs)
Utilise the AJ Grant’s BuildPRO system and other programs as necessary (i.e. MS Excel, MS Word, Adobe) to perform the various aspects of the role
Project manage approved repairs and building works using preferred trades and contractors
Responsible for project management of the end-to-end repair or building work within budget and completing within repair cycle timeline as per set KPI’s.
Supervise and inspect work to ensure compliance with required WHS legislation.
Responsible for executing tasks at various heights, ensuring that all work is conducted in compliance with industry safety standards. This role demands a thorough understanding of safety protocols and the ability to implement them effectively to mitigate risks.
Perform other reasonable duties as directed by your manager.
Experience, Qualifications and Personal Attributes:
- WHS White Card or equivalent.
- Excellent communication and interpersonal skills.
- Strong attention to detail while managing high volume.
- Be highly motivated and achieve good results.
- Ability to problem solve.
- Ability to work well in a team environment and autonomously.
- Ability to establish and maintain positive relationships with stakeholders.
- Strong organisational and time management skills.
- Be highly motivated and achieve good results.
- Proven ability to manage multiple tasks at once in a busy and diverse environment.
- Advanced listening and communication skills.
- Trade and/or technical background is required.
- A broad knowledge of personal insurance and/or domestic building construction and repairs would is required
- Insurance industry experience preferred
- Supervisors Licence by relevant state governing body (if applicable).
- Intermediate skills in Word and Excel and iOS applications
What We Can Offer You
We, at AJ Grant Building, have built a culture that looks after people, their families and their futures. We encourage a balanced lifestyle, have a strong focus on teamwork and value each team member’s unique skills and personality. Our passion for the work we do and our commitment to each other makes for a working environment where our people are challenged, supported and valued.
At AJ Grant Building we offer a range of benefits including:
- Access to Employee Assistance & Well-being programs for all employees
- Flexible work options for our employees (as discussed with your local manager) providing a fair balance between work and other responsibilities
- Career skills training and ongoing career opportunities – we actively seek to promote internally to help you reach your full potential
- Referral bonus reward for any employee who refers a candidate to work for AJ Grant Building.
- Investment and strong commitment to the safety of our workers
About Us
It’s been more than 30 years since our founders got together in their back yards with their tools, as tradies, and an idea. With a simple vision to build with care for the community, starting something that would grow into a national building business which is the AJ Grant Building you know today.
Each facet of our business is united in the vision to provide safe, quality places in which to live, work and thrive. We are united through our values of honesty, dependability, empathy and community, and a driving purpose to provide quality building services with professionalism and care.
Please note applicants must have the right to work in Australia; and only shortlisted applicants will be contacted.