Description:
Rumi on Louth is a New Luxury Eco Resort located on Eyre Peninsula.
Who are we:
Rumi is a brand new Luxury Eco Resort, located on Louth Island, Eyre Peninsula in South Australia. We are offering New and Exclusive Limited Luxury Accommodation and Immersive Experiences for our guests.
Our vision:
Rumi on Louth is committed to Sustainability & Ecology and providing Unique, Quality, Immersive Experiences. We invest in our People & Culture to create Empowered & Dedicated Teams to show Genuine Care, Professionalism and to deliver Memorable Experiences with elements of Delight & Surprise .
We are looking for an exceptional Receptionist to join our team.
Overview
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Answer emails, phone calls and take bookings.
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Process payments and follow up on outstanding accounts.
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Contact Heads of Departments to resolve and issues
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Provide great customer service and respond to guest feedback.
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Keep accurate office and accounting records.
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Order supplies from suppliers as needed.
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Work with team members and help out where required.
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Assist House Keepers, Guest Services Managers and Food and Beverage Manager when required.
Desired Qualities
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Previous experience in a receptionist or customer service role (hotel experience is preferred but not required).
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Computer knowledge (email, internet, booking systems, Microsoft Word and Excel)
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Strong communication and administrative skills.
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A team player with a proactive attitude.
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Ability to stay organized and handle multiple tasks.
Desired Experience, Education & Qualifications
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Prior experience in a luxury hotel/resort and/or island setting
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2+ years in a similar role
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Tertiary qualifications in office administration or related fields
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Prior experience working with Mews PMS or other hotel PMS systems