Description:
The Plaza Hotel Kalgoorlie is a premium Hotel with a boutique approach, embracing classic hotel values of rest, comfort and enjoyment. We have an exciting opportunity for a Guest Service Agent to cover our afternoon and evening shifts.Responsibilities
- Reception - guest check in/out & other guest services
- Processing reservations, phone & email inquiries
- Managing occupancy & room allocations
- Identifying up-selling opportunities
- Working with housekeeping to ensure timely turnover of rooms & provision of in-house services
- Handling & resolving guest complaints
- Some hotel accommodation experience preferred
- Proficient skills in general office software such as Word, Excel & Outlook
- Customer-focused
- Excellent organisational skills
- Strong communication & interpersonal skills
- Professional personal presentation
Please apply with a current resume.
24 Apr 2025;
from:
uworkin.com