Description:
The Opportunity
As a Mentor you will provide training to Departmental staff in the ASSIST Information System.
ASSIST is Child Protection and Family Support's primary case management system which is used to record and manage child protection and family support activities. It integrates with an internal Communities software program for the automated creation of client records (files and documents). District Mentors provide first level support to users.
Your day to day may include:
- Providing staff with support using ASSIST and Objective Programs,
- Ensuring critical information is documented on the Objective Client file and within ASSIST in accordance with Departmental practice,
- Supporting recording client information and Case Practice and Field work in Service Delivery, and participating as a member of Client Systems in Project Work, and
- Promoting staff development by facilitating attendance at training.
Working at the Department of Communities we offer a safe and healthy working environment, a range of benefits, including attractive salaries, flexible working arrangements, and learning and development opportunities in exchange for your skills, passion and commitment. To view the range of benefits that may be available click here .
Please only consider applying for this vacancy if you are interested in roles in the Goldfields.
Working in the Goldfields The Department of Communities in the Goldfields covers over 740,000 sq. kilometres - stretching from the pristine white beaches of Esperance, in the south, to the natural beauty of the Ngaanyatjarra Lands in our north. This expansive region is home to outback adventures waiting to be discovered, stunning landscapes, rich cultures and best of all welcoming and supportive communities.
Change your lifestyle, grow your career and make a real impact in the Goldfields!
The Job Description Form (JDF) attached on WA Government jobs which will link out when you click apply provides more information about the position. For further information we encourage you to contact Caroline Nicholls, District Director on 0437 883 490 or via email at Caroline.Nicholls@communities.wa.gov.au.
The successful applicant or applicants assessed as suitable through this process may receive further offers of contract and/or permanent employment in this or similar roles.
Join the Department of Communities
Apply online by clicking the ‘ Apply for Job ’ button (above and below) and provide the following documents in Word or PDF format only:
- A current resume/CV.
- A [2] two page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF - available on WA Government Jobs website.
- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
- An application form (for hard copy applications only).
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Courtnie Hayes, A/HR Consultant via email at HRRecruitment@communities.wa.gov.au.
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Courtnie.
Applicants who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.