Description:
We currently have a casual Front Office Receptionist position available. You must be available 2-3 weeknights and some Saturday nights and Sundays.
The hourly rate is $31 an hour throughout the week with an increase after 7pm. Our Saturday rates are $37 and Sundays are $44.
At Quest Apartments we pride ourselves in providing a wonderful and positive guest experience to make our guests stay effortless. We are looking for an individual who enjoys working in a team but can also work independently. Previous reception experience would be ideal however it is not essential. We use the RMS operation system and full training on this will be provided.
The job duties include:
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Welcoming guests with a wonderful customer service experience as well as a wonderful check out experience
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Answering the phone
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Replying to emails
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Managing reservations and assigning guests to rooms
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Handling all guests requirements and needs
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Providing guests with local knowledge and restaurant recommendations around Wagga
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Making reservations bookings and processing payment
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Liaising with the Front Office Supervisor, Accounts Supervisor and Housekeeping team
Join a dynamic team who care about their workplace and are passionate about the accommodation industry and customer service.
Flexibility is the key in this role as well as the ability to be well organized and liaise with our leisure guests and corporate travelers on a professional level to ensure they have a positive experience during their stay at Quest Wagga Wagga.
Extensive one on one training will be provided to the successful applicant before commencing your role on a solo basis.
If you are a positive, well mannered individual we would love to hear from you.
This role may lead into more permanent work if you are the correct fit.
Please forward your current Resume and Cover Letter to- questwaggawagga@questapartments.com.au
View our website to learn more about us.
Employer questions
Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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Do you have customer service experience?
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Do you have a current Australian driver's licence?