Description:
McCrae Village Clinic is looking for a competent, professional,well-presented, and friendly receptionist to join our team.
Our Medical Centre is a well-established accredited General Practice with modern treatment rooms and a Multidisciplinary Team providing a range of services to our community.
We strive to provide our patients with excellent care, in a friendly and supportive environment.
The suitable candidate will need to have a professional manner with excellent communication and administration skills and be able to provide support to patients and doctors.
Essential Requirements
- Professional presentation with a high level of self-motivation to ensure the smooth day-to-day running of the clinic
- Hard working ,punctual and excellent work ethic
- Excellent communication and customer service skills
- Strong attention to detail and accuracy
- Excellent computer skills and efficient in Microsoft Office and web-based programs
- Ability to multi-task and prioritise work
- Ability to cope under pressure
- Ability to work individually and in a team environment
- Flexible and adaptable
- Ability to maintain confidentiality and handle sensitive information
Responsibilities
- Greet and welcome patients, visitors and clients to the clinic
- Schedule patient appointments and update admin records
- Answer phone calls and respond to patient enquiries
- Maintain a clean and organised reception area
- Perform general administrative duties, such as data entry, scanning, faxing and emailing
- Liaise with medical professionals to arrange appointments, meetings and manage correspondence
- Daily banking, receipting and reconciliation
- Supporting with daily clinic tasks
- Record and maintain accurate communication using established practice protocols and computerised medical record systems
Desirable
Previous customer service experience or Looking for a career as a Medical Receptionist
Casual Hours 15-25 hours per week ongoing basis.
Job Type: Casual
Pay: $24.00 – $34.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- McCrae, VIC 3938: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical admin: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person