Description:
ABOUT US
Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.
About this opportunity
As a Care Consultant, you will be responsible for overseeing and coordinating all aspects of client care, ensuring a seamless and positive experience for both potential and existing clients. This position provides leadership and guidance in managing client interactions, working closely with the office team to meet the needs and best interests of the client while achieving key operational goals.
Why join us?
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Competitive salary + super + car allowance
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Full time permanent role based out of our Port Macquarie office with flexible working arrangements available
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A rewarding career where you can make a positive difference in the lives of seniors and their families.
Key Responsibilities
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Planning, managing, coordinating, and reviewing client goals.
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Actively communicate with team members and clients to develop care plans.
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Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
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Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about caregiver Performance.
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Meeting with clients and their families face to face to discuss and review current care plans and goals.
About you
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Qualifications in Community Services
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Aged Care experience a must, experience with Home Care Packages and Care Management advantageous
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Great customer service manner
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Strong administration skills in Microsoft Office & Database experience
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Highly efficient and organized with proven time management skills
Australian work rights
Applicants must have permanent or temporary rights to work in Australia with no restrictions.
How do I apply?
Please submit your resume and a cover letter detailing your suitability for this role.