Description:
Company description:Department of Communities and Justice
Job description:
Assistant Centre Administration Support Officer
Location - Broken Hill Correctional Centre
Employment type - Talent Pool
Salary - General Scale Clerk, Lv 1-13, $35,600 - $69,686
Thinking about a career with Corrective Services NSW?
We offer custodial and non-custodial roles across the centre.
Come along to our free BBQ and info session to meet the team, ask questions, and find out what it's like to work at Broken Hill Correctional Centre.
It's a family-friendly event, and everyone's welcome!
Broken Hill Correctional Centre
⏰ Tuesday 29 April | 5:00pm - 9:00pm
We'd love it if you RSVP via the link below, but if you can't, feel free to just drop in!
Please RSVP here!
careersatdcj.com/brokenhillcorrectionalcentreinformationnight
Your role
Assist in undertaking a variety of recognized correctional administrative tasks within the areas of general administration, finance, purchasing, warehousing and stores and records management), to ensure that Manager(s) / Supervisor(s) or work teams are supported in accordance with the directions provided.
What you'll do
In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, reception/switch duties, electronic filing, attending to the generic email inbox and ensuring the team is supported in accordance with the directions provided by your Manager. In this role there will be face to face contact with Offenders in a controlled environment.
As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive "can do" attitude with the ability to work within a team environment.
As part of your role, you will:
- Support and assist senior executive (s) or operate within a work team undertaking administrative tasks in accordance with standardized processes and practices under direction.
- Extract and disseminate manual and electronic information and undertake factual data-entry by using a variety of databases to ensure records are maintained and updated accurately and stored correctly for accessibility.
- Respond to telephone and / or counter enquiries from clients and provide timely and effective factual information; up-date official records as required, or escalate inquiries to other relevant staff as necessary.
- Generate routine correspondence based on standard templates or exchange, as necessary factual information with clients, customers and peers using technology; whilst exercising discretion and judgment at all times and seeking supervisory direction as necessary.
- Undertake a variety of tasks in relation to copy production, dispatch, loading, unloading, data-entry, records management and related administrative duties.
What we're looking for
To be successful for this role, you will display integrity at all times, and be a true team player with excellent communication and organisational skills. You will maintain confidentiality at all times whilst utilising your proven experience and knowledge to meet the demands of this role effectively. Resilience, initiative, high attention to detail and accuracy along with the ability to work under pressure are the key attributes to succeed in this fast-paced role.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- 5 weeks annual leave
- Remote areas allowance of up to $2530 per annum
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs, including access to the Fitness Passport.
Want more information?
Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close 11:59pm, Sunday, 11th May 2025
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Helen Druitt - helen.druitt@correctiveservices.nsw.gov.au
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Neil Swan via Neil.Swan@dcj.nsw.gov.au.
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/