Desktop Support Technician

Description:

Two Exciting IT Roles – Make Tech Matter in Healthcare!
Locations:
1x Permanent Full-Time – Maryborough (MDHS onsite) 1x Fixed-Term Full-Time – EMR Project (Any GH Campus) until 31 December 2026 80 hours per fortnight + Monthly ADO | HS3 ($37.68 to $40.71 per hour)
About The Role
Join our dynamic IT team at Grampians Health as a Desktop Support Technician, where no two days are the same. In this hands-on role, you’ll be responsible for setting up and maintaining a wide range of devices—from laptops and desktops to tablets, printers, and phones. You’ll provide friendly and efficient support to our staff, troubleshoot issues, and offer guidance on desktop and email tools. You'll also have the opportunity to work alongside system administrators to shape and support our standard desktop environment. If you're passionate about tech, love helping people, and want to make a real impact in healthcare, we’d love to hear from you.
Key Responsibilities
Ability to work remotely if required.Ability to work autonomously and contribute effectively in a team environmentEnsuring that the customer perspective is a driving force behind business decisions and activities.
Skills & Experience
Tertiary Degree in Computer Science, relevant Microsoft certifications, or demonstrable industry experience equivalent to the above.Strong Troubleshooting & Analytical skillsExperience in Endpoint and Mobile Device ManagementExperience in managing printers, phones, and unified communication platforms
To see a full copy of the Position Description please click here.
Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Nathan Wright, Team Leader - Desktop Support Technician on Nathan.Wright@gh.org.au for a confidential discussion.
If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Culture & Benefits
Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysAccess to Staff Fitness programStaff rewards and recognition programs
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat
Horsham Region
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region. With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.
With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore.
If you are dreaming of a career change with country lifestyle, Horsham is the place for you. To learn more about Horsham please click – Visit Horsham
Dimboola region
Dimboola is a charming rural town surrounded by scenic rolling hills, farmland and the pink Salt Lake. Explore historic landmarks like the Dimboola Hotel or venture into the nearby Little Desert National Park to discover unique flora and fauna. Dimboola is the perfect escape from city life. To learn more about Dimboola please click – Visit Dimboola
Edenhope region
Grampians Health Edenhope is located in the Victorian country town of Edenhope. It is surrounded by nature reserves, wineries and beautiful walking and biking trails. Grampians Health Edenhope also provides a wide range of services such as acute nursing, aged care nursing, district nursing and community nursing to name a few. To learn more about Edenhope please click – Visit Edenhope
Maryborough Region
Maryborough is a regional town in Victoria, Australia, on the Pyrenees Highway, 58 kilometres north of Ballarat and 168 kilometres northwest of Melbourne.In the heart of the Victorian Goldfields region, Maryborough boasts grand gold rush architecture, lush gardens, antiques, art galleries, and a growing food and wine scene.
To learn more about Maryborough click here - Visit Maryborough
Stawell Region
Stawell is a small town, with a big heart. Life is lived here at a slower pace, it's perfect for people who are wanting to get away from big cities and unwind. We have beautiful wildlife and numerous hiking trails, you will never outgrow this place and its wonders. Stawell is only a 45-minute drive to Horsham, where you can have the opportunity to dine from restaurants, farm gates and cellar doors of some of Australia's best and most awarded venues.
If you are dreaming of a career change with stunning natural landscapes to enjoy, Stawell is the place for you. To learn more about Stawell please click – Visit Stawell
Ararat Region
Ararat has a population of over 11,000 and is situated 198km west of Melbourne on the Western Highway which connects the region to Adelaide. Ararat is the gateway to the Grampians Region and is characterised by stunning horizons, mountain scapes and a strong sense of community.
Advanced manufacturing, agriculture, food and wine production, construction, healthcare and tourism experiences underpin the economy. To learn more about Ararat please click – Visit Ararat
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.