Aged Care Navigator

Description:

Full time, Ongoing opportunity within the Carer Gateway Services program!Based in Bundaberg, working across Wide Bay QLD$43.08ph - $46.35ph (SCHADS Level 4B) + Salary Packaging up to $15,899 + 17.5% Leave loading + Super
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.
About This Program
Carer Gateway Services were implemented in 2020 in the context of national reforms and represents an exciting era for the delivery of innovative Carer services through funded service providers.
The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers/family Carers of frail aged people to navigate the My Aged Care system.
The DOH have funded Wellways Carer Gateway Service to deliver the ACNP in Queensland and Southwestern Sydney, Nepean Blue Mountains.
To be successful in this role
This role is responsible for supporting Older Carers and Carers supporting frail aged people, including hard-to reach populations, such as Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CALD) communities, to better understand and access the My Aged Care system in Queensland, Southwestern Sydney and Nepean Blue Mountains.
The objective of the role is to ensure that Carers have access to the information and support they require to successfully engage with My Aged Care system. The role will also work in collaboration with the My Aged Care Assessment teams and contact centre staff to ensure Carer outcomes are met
You will also need:
Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and/or demonstrated relevant experienceRegional Assessment Service (RAS) or Aged Care Assessment Team (ACAT) Assessor experience is highly desirableCurrent valid Driver’s LicenseAppropriate IT skillsEvidence of working rights within Australia (birth cert/passport/visa)National Police Check (less than 12 months old)Blue Card and NDIS Worker Screening Check/Yellow Card QLDNDIS Worker Orientation Module Certificate – free online course
About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What We Offer
A purpose driven culture where people can thrive, everyone is respected, and differences are valuedAn equitable, diverse, and socially inclusive work environmentSalary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasingMeal and Entertainment allowance via salary packaging up to $2,650 per annumReceive 17.5% leave loading every time you take annual leavePaid parental leave after 12 months of ongoing employmentAccess for you and your family to our Employee Assistance Program
For a confidential discussion about the role, please contact Kathleen Roser, Service Manager on 0427 402 720 or email kroser@wellways.org
APPLY click here for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways
Job Description Summary
Join a life changing program to support carers, our unsung heroes, to be the best version of themselves whilst caring for others
Culture
We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
How To Apply
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
Applications Close
24/04/2025