Description:
At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
Customer Experience Hero - Toyota Service Advisor
Location: Bridge Toyota
Type: Full-Time
Start Date: ASAP
Why settle for a job when you can have a career adventure?
Are you the kind of person who:
- Gets a kick out of helping people?
- Thrives on a fast-paced environment with a bit of organized chaos?
- Speaks fluent "car" but knows how to translate that into everyday human?
If you answered yes, you might just be the Service Advisor we didn't know we were missing!
Your Mission (should you choose to accept it):
- Be the first smile our guests see when they need service or repairs.
- Turn vehicle issues into stress-free experiences with your knowledge, empathy, and efficiency.
- Coordinate service bookings, manage schedules, and keep the communication flowing between customers and our technicians.
- Upsell recommended services - with integrity and confidence.
- Deliver legendary Toyota care, every day.
What Makes You Shine:
- Previous experience in automotive or customer service roles (bonus if you've been a Service Advisor!)
- Strong multitasking game (you juggle calls, bookings, and updates like a pro)
- Great communicator with a cool head under pressure
- Tech-savvy with service management systems (we'll teach you our tools too)
- A love for all things automotive helps, but a passion for people is essential
Perks of Joining Our Crew:
- Work with an energetic, supportive team and leader that has your back
- Ongoing training and career development opportunities
- Employee discounts on vehicles, servicing, and parts
- Access to wellness programs, team events, and maybe even the best staff BBQs in Darwin
- Be part of a trusted name - Bridge Toyota is a local icon with a national reputation
No wrench-turning required. Just your best customer-first attitude.
If you're ready to accelerate your career, bring your energy, and help us drive customer happiness, then hit apply now .
We can't wait to meet you!!!