Manager - Industry Compliance And Enforcement

Description:

About the branch
The Industry Compliance and Enforcement Branch is responsible for implementing the regulatory schemes which fall within eSafety's 'proactive and systemic change' pillar. These include:

• Industry codes and standards , which create mandatory and enforceable measures to address class 1 material (eg child sexual exploitation and pro-terror content) and class 2 material (eg online pornography and other high-impact content not suitable for children) across eight sections of the online industry.

This is a co-regulatory scheme which provides representative industry bodies with an opportunity to draft codes in the first instance. If the codes provide appropriate community safeguards, the eSafety Commissioner can register them. If not, eSafety can determine standards.
This work is proceeding in two phases, with Phase 1 focused on class 1 material and Phase 2 focused primarily on class 2 material.
In Phase 1, six industry codes were registered for social media services, ISPs, search engines, hosting services, app stores and providers of devices, and two industry standards were determined for relevant electronic services (such as messaging and gaming services) and designated internet services (other apps and sites, such as file hosting services and generative AI services and model libraries), all of which are now in effect.
The industry-drafted Phase 2 codes were submitted to eSafety for consideration in February-March 2025.

• The Basic Online Safety Expectations , which set out the Government's expectations for certain online service providers to take steps to keep their users safe. eSafety has the power to require providers to provide information on how they are meeting the expectations, and to produce summary reports to enhance transparency and accountability.

• The new social media age restrictions scheme, which was passed in late 2024 and is due to come into effect by late 2025.

The Branch also has staff working on regulatory capability and industry supervision across these different schemes.
The Branch works closely with other teams across eSafety which fall under the pillars of 'prevention' (through research and education) and 'protection' (through our complaints schemes for people who have experienced child cyberbullying, adult cyber abuse, the non-consensual sharing of intimate images, or those who have encountered illegal and restricted online content such as child sexual exploitation material).
About the role
This is an exciting opportunity to shape and operationalise world-leading online safety regulatory frameworks.
We presently have at least one ongoing EL2 Manager opportunity available within the Industry Compliance and Enforcement Branch, but it is very likely this recruitment process will be used to create a merit pool to fill additional EL2 Manager roles on an ongoing or non-ongoing basis.
The key duties of the position include

• Leading a team of passionate, high-performing staff.
• Providing advice directly to the Commissioner and the General and Executive Managers on the best use of eSafety's powers to achieve our mission of making the online world a safer and more positive place for Australians.
• Shaping eSafety's regulatory strategy and approach, and working to promote human rights and regulatory cooperation and coherence .
• Building on eSafety's existing systems, processes, templates and other resources to operationalise regulatory schemes.
• Supporting understanding of, and compliance with, regulatory schemes , including through the development of regulatory guidance and other explanatory materials.
• Assessing and investigating industry's compliance with their obligations, including through the management of compulsory information-gathering processes.
• Working closely and collaboratively with other teams across eSafety on all facets of the team's work, including any enforcement action or legal proceedings.
• Engaging with stakeholders across the online industry, government (Australian and international ), and non-government organisations, including advocacy groups, researchers, and others.
• Representing the Commissioner in various domestic and international meetings, events, and forums.
• Monitoring relevant developments and contributing to policy papers, briefs, speeches and discussions.

Note: Due to the nature of eSafety's regulatory scope, occupants in this role may be exposed to pornography and other high impact content or hear stories about other people's experiences with online harm or be involved in work on potentially distressing and sensitive topics. Staff have access to support through our Employee Assistance Program and other wellbeing initiatives and training.
Click 'Apply now' to visit our careers page and access the Manager - Industry Compliance and Enforcement Candidate Pack for full details.