Operational Support Officer

Description:

Job description
Agency Department of Corrections Work unit Alice Springs Correctional Centre
Job title Operational Support Officer Designation Administrative Officer 3
Job type Full time Duration Fixed to 11/10/2025
Salary $66,773 - $71,746 Location Alice Springs
Position number 132 RTF 320689 Closing 24/04/2025
Contact officer Taylah Staniforth on 08 8951 8979 or Taylah.Staniforth@nt.gov.au
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=320689
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Provide an effective level of administrative support to the Operational Support / Rosters section of the Alice Springs
Correctional Centre and Barkly Work Camp.
Key duties and responsibilities
1. Provide administrative support to the Operational Support/Rosters team and undertake training on the roster system
2. Under supervision collate and maintain schedules, data and statistics relating to work unit outcomes.
3. Maintain effective records management process including client and corporate files and filing.
4. Coordinate the requests for support and assistance from ASCC operational staff, forward requests and advice to and
from delegates and disseminate requests and liaise with HR Consultants, Recruitment and Employment Services and
Payroll teams as necessary.
5. Provide secretarial support in the scheduling of appraisals, document preparations and meetings.
6. Work autonomously, within a customer focussed team environment and manage workflows to maintain quality and meet
stated commitments.
7. Work collaboratively with other staff and provide other administrative duties as required.
8. Follow defined service quality standards, policies and procedures relating to the work being undertaken in order to ensure
high quality, safe services and workplaces.
Selection criteria
Essential
1. Experience in providing high level administration support in a busy team environment while maintaining a high level of
confidentiality.
2. Highly developed interpersonal and oral communication skills.
3. Ability to build positive working relationships with team members, clients and stakeholders.
4. Highly developed written communications skills, including the ability to prepare email correspondence, forms and official
correspondence using the Microsoft Office Suite.
5. Sound time management and organisational skills with ability to prioritise workload, meet deadlines and work with
minimal supervision.
Further information
The Department of Corrections has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental
premises, facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a pre-
employment questionnaire, and the successful applicant/s will be required to undergo a criminal history check (confirmed
by fingerprints and name check) prior to commencement of employment. An adverse criminal history will not necessarily
exclude an applicant from this position. All NT Correctional Services employees are subject to random drug and alcohol
testing.