Senior Service Officer Finance

Description:

Senior Service Officer Finance
Location - Parramatta
Employment type – Temporary full-time role up to 11 May 2026
Salary - $97,027.00 pa - $107,059 pa, plus employer's contribution to superannuation and annual leave loading
Your role
As a Senior Service Officer Finance you will provide finance services and contribute to a positive customer experience within the Department of Communities and Justice.
You will be part of a specialised finance team processing banking and reconciliations transactions across DCJ.
What you’ll do
As part of the Shared Services and Customer Experience division, you will be responsible for:
• Creating a positive customer experience by providing finance services, support and advice
• Supporting the development of the team and assisting on complex issues
• Following agreed processes to maintain data within the finance system, ensuring changes are authorised within Department delegations and ensuring data timeliness, accuracy and compliance
• Maintaining knowledge of and interpreting financial payments, legislation, policies and procedures
• Completing manual calculations and adjustments
• Handling the day-to-day review of bank statement load errors, post processing errors, manual allocation of receipts, manual journals for incorrect postings from automated bank statement load and any additional requirements for banking reconciliations
• Supporting testing of any system changes to Banking settings or design
• Supporting Strategic Finance with reconciliations and ad hoc information requests
• Maintaining reconciliations in accordance with accounting standards, department procedures/ guidelines and meeting delivery timelines.
The Shared Services and Customer Experience (SSCX) area partners in the delivery of value added shared services, performance and risk solutions that result in improved customer experiences. The work we do enables our customers to deliver their services.
SSCX provide HR/Payroll and Finance transactional services to several entities within the Justice Cluster. The Finance Reconciliations Team provides services for Payroll/Finance Reconciliations, Bank Reconciliations and Workers Compensation claim reimbursements.
What we’re looking for
The successful candidate must demonstrate strong capabilities in:
• Ability to maintain accuracy and consistently provide timely service in a high volume, busy environment
• Customer centric approach in meeting Service Partnership Agreements
• Maintain a working knowledge of legislative, policy and procedure changes
• Experience engaging and motivating staff and developing capability and potential in others.
Download the role description.
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Sunday, 4 May 2024 at 11:59 pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Natalie Ryan on 02 4824 2457 or at natalie.ryan@dcj.nsw.gov.au
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
Department of Communities and Justice