Community Based Venue Manager

Description:

About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
VCAT
The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
VCAT has embarked on a service transformation focused on delivering enhanced digital service, providing easier access to services, developing stronger connections with service partners through technology integrations and digital workflows and building an empowered and capable workforce who are receptive and ready for change.
About the Role
If you like to work within a diverse and fast paced environment, enjoy liaising with a wide range of people and have a passion for building and maintaining stakeholder relationships, this role is for you!
The Community Based Venue (CBV) Manager is an exciting role offering you the ability to lead people in a front-line service delivery environment.
You will manage a facility and the staff and infrastructure resources needed for hearing and customer service operations!
This role offers you the opportunity to showcase your leadership skills and proactively provide management support including training and professional development for staff, managing hearings, facilitating dispute resolution between parties, be responsible for resource management, demonstrate data collection and insight skills and have the responsibility for reporting on facility issues, coordinating trades and exercise delegated functions subject to the direction of the Principal Registrar.
The role also presents a unique opportunity to take a lead role in a crucial service provided to local communities.
About You
As a preferred candidate, you will be able to demonstrate fantastic people management skills, with a strong desire to build and maintain stakeholder relationships. You will also have:
* experience in leadership and people management within a front-line service delivery environment
* the ability to apply and provide advice on complex legislations relating to jurisdictions of VCAT
* experience in implementing continuous improvement initiatives
* ability to address operational issues as they arise
If you have demonstrated management experience within a court or tribunal environment, that will be highly considered.
Benefits
What you will get from this role:
* a strong sense of belonging to a collaborative team in a positive environment and with great peer support
* access to 'fitness passport' supporting your health and wellbeing with access to gyms and pools at a discounted rate
* flexible working options based on operational needs
* access to a formal peer support program, creating a safe and supportive workplace where colleagues look out for each other
* ability to travel to regional locations, as required
* a brilliant opportunity to develop a wide variety of skills to further enhance your career opportunities
* ongoing career training and development opportunities
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
* resume
* a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.