Senior Product Designer

Description:

Help us shape the future of healthcare

About Us

Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians’ most time-consuming tasks. Our AI-powered platform helps doctors, specialists, and allied health professionals reclaim hours every day — reducing admin, improving documentation, and freeing them up to focus on their patients.

We’re a fast-growing team building the kind of tech healthcare professionals actually want to use. Trusted in General Practice, Allied Health and Specialist clinics around Australia, Lyrebird is already saving clinicians up to two hours per day — and we’re just getting started.

We believe good design is what turns smart tech into something that’s actually helpful. That’s where you come in.

What you’ll be doing

Our designers own their work end-to-end — from early exploration through to shipped product. Sometimes it’s a quick tweak to improve an interaction. Other times it’s a deeper rethink of how doctors interact with AI in the middle of a consult. Either way, you’re expected to be self-sufficient, proactive, and comfortable working through ambiguity.

On a typical day, you might be:

• Designing concepts and interactive prototypes at various levels of fidelity to clearly communicate your ideas — whether you’re aligning with engineers, chatting with clinicians, or framing up something for leadership

• Exploring product opportunities — reviewing user feedback, digging into usage patterns, sketching out ideas, testing assumptions

• Proactively running user research — reaching out to clinicians, setting up calls, asking the right questions, and feeding real-world insights into your work

• Solving complex UX challenges in a domain full of nuance, regulation, and real-world consequences

• Collaborating with product and engineering to scope features, refine flows, and adapt designs as things take shape

• Helping shape the product roadmap over time — not through long strategy decks, but by being close to the work and the people using it

• Pitching in across the team — giving feedback, helping a teammate unblock, or jumping into Figma to clean up someone else’s flow

Some of the projects you might work on include:

• Redesigning onboarding to better reflect how clinics actually set up and start using Lyrebird

• Building intuitive ways for doctors to personalise AI-generated notes — not just another four clicks

• Simplifying complex flows so they’re usable in a 15-minute consult

• Finding small improvements that make a big difference in day-to-day clinical life

We move quickly but thoughtfully. You’ll have autonomy, accountability, and the support of a small but mighty team. We won’t micro-manage you — we’ll just expect you to bring your best, ask questions, and actually care.

What we’re looking for

• Creativity and craft
  Strong UX and UI skills, with a sharp eye for detail across everything from complex flows to thoughtful micro-interactions

• End-to-end experience
  You’ve delivered real features in real products (SaaS or similar), ideally with 6+ years designing within cross-functional teams

• Curiosity and initiative
  You ask questions, dig in, and don’t wait for permission to figure things out

• Problem-solving with a product lens
  You think beyond the screen, understand how things connect, and can turn fuzzy needs into clear, usable solutions

• Strong communication skills
  Whether you’re walking someone through your designs, writing a clear Slack update, or giving feedback in a crit

• Technical awareness
  You’re not expected to code, but you understand how things get built and know how to work with engineers

• User research confidence
  You can talk to clinicians, gather insights, and fold what you learn back into your design process

• A healthy respect for accessibility, usability, and time pressure
  We’re designing for busy professionals with real stakes

• Bonus
  Experience working in healthcare, AI, or any environment where the stakes are high and the edge cases are plenty

Why this role, and why now?

• We’re still small. You’ll have real ownership and input into what we design and how we work

• You’ll join at a time when the design function is still forming so there’s space to shape, not just slot in

• We’re solving complex, meaningful problems that have direct impact on healthcare delivery

• You’ll work closely with a high-trust team that values good craft, healthy feedback, and momentum

• We’re moving fast but thoughtfully and shipping real things to real users

• This is a senior IC role — hands-on, high-impact, no people management expected

We're transforming the future of healthcare:
All that's missing is you.