Description:
DescriptionAbout Us
At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.
Our work focuses on:
- Supporting general practices to deliver top-quality patient care.
- Funding local primary health services tailored to community needs.
- Connecting local services to simplify the health care system.
- Leading system-wide reform for long-term impact.
As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.
We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.
Find out more about our values, workplace, and culture here.
About The Role
Do you have a love for building safer, more person-centered, effective, and seamless services, a passion for driving change in people and practice and a desire to grow your quality experience in the highly diverse Primary Care Sector?
We are seeking a Quality Improvement Coach to help build capacity for quality improvement and support practice optimization within the primary care sector. QI Coaches provide the resources and supports needed to help primary care practices identify QI needs. Develop skills to help tackle new QI initiatives and build the internal QI capacity needed to sustain those improvements.
Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid Role)
Salary: Band 4 ($87,000 - $94,000 Plus 11.5% Superannuation, depending on experience)
Employment Type: Full-time (1FTE) – Maximum term contract until 19th December 2025.
Working with Primary Care Practices
In your role as a QI Coach you would work closely with primary care practices to identify areas of improvement, set improvement goals, provide tools, facilitate QI activities, and practice redesign in primary healthcare settings. At the practice level, coaches support teams to:
- Promote a multi-disciplinary team-based approach to Quality Improvement.
- Identify at-risk patients for outreach through pro-active population health management.
- Use data to understand and improve clinical performance measures.
- Improve strategies for health promotion and disease management and prevention.
- Use a data-driven approach to effectively drive QI
- Increase capacity for creating and maintaining QI infrastructure within a practice.
About you
To be considered for this role, candidates must meet the following selection criteria:
Essential experience and education
- Bachelor's degree in healthcare, public health, or a related field; or equivalent or relevant experience in lieu of education.
- Demonstrated understanding of general practice (IT system changes, process redesign, restructuring, etc).
- Experience and knowledge of quality improvement methodologies and tools
- Effective communication skills – both written and verbal and virtual
- Ability to establish and maintain strong relationships.
- Solid understanding of quality improvement and quality improvement processes
- Ability to analyse data.
- Health Industry knowledge and experience
What we offer
- Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.
- We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.
- Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.
- Access to an Employee Assistance Program for professional and confidential support when you need it.
- Additional paid parental leave to help balance work and family life.
- Enjoy a paid day off during our Christmas shutdown period.
- Benefit from our $200 annual health and wellbeing reimbursement.
- Unlock thousands of learning opportunities with full access to LinkedIn Learning.
- Study leave options available to support your academic pursuits.
- Option to purchase additional leave for greater work-life balance.
- Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.
To Apply
Please submit your application by clicking the ‘Apply’ button.
Your application should include your CV. To help showcase your abilities, our recruitment process begins with a Vervoe skills assessment, giving you a glimpse into the typical tasks involved in the role. Keep an eye on your inbox, including the junk folder, so you don't miss out on the chance participate in our recruitment process.
Applications close 11:59pm Thursday 8th May 2025.
If you have any queries, please email jobs@wapha.org.au. Please note that applications must be submitted via the link provided – applications received by email will not be accepted.
Eligibility Requirements: Candidates must hold unrestricted Australian working rights. Successful applicants will be required to provide relevant qualifications, a valid visa (if applicable), a passport, and a National Police Check upon request.