Description:
About the role
We are seeking an experienced Front of House Supervisor to join our team at Riversdale Estate in Cambridge, TAS 7170.This part-time role will see you leading our front-of-house operations and ensuring exceptional customer service across our restaurant and cellar door.
What you'll be doing
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Overseeing and coordinating the day-to-day front-of-house operations, including managing staff, customer service, and maintaining a high standard of presentation
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Providing exceptional customer service and ensuring a positive dining experience for all guests
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Assisting with the setup and breakdown of the dining area and cellar door
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Handling customer inquiries and managing any complaints in a professional and courteous manner
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Ensuring compliance with all relevant health, safety and licensing regulations
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Supporting the Food & Beverage Manager in the delivery of business objectives
What we're looking for
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Minimum 2 years' experience in a front-of-house supervisory role within the hospitality industry
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Exceptional customer service skills and the ability to lead and motivate a team
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Strong attention to detail and the ability to multitask in a fast-paced environment
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Excellent communication and interpersonal skills
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Current Responsible Service of Alcohol (RSA) certification
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A friendly, professional and proactive approach
What we offer
At Riversdale Estate, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, and a range of employee benefits including staff discounts on our award-winning wines and dining.
About us
Riversdale Estate is a family-owned winery and restaurant located in the heart of the Tasmanian countryside. We pride ourselves on producing world-class cool-climate wines and serving exceptional local cuisine in a stunning natural setting. Join our team and be a part of our passion for hospitality and delivering unforgettable experiences for our guests.
Apply now to become our new Front of House Supervisor and be a key part of our growing business.