Description:
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a dynamic professional to join our Human Resources team as the HR Manager to lead our Brisbane Fulfillment Centre site.
This will be a 12 month parental leave fixed term role.
Reporting the the Regional HR Manager, you will provide full cycle human resources support to our Brisbane Amazon Fulfillment Center. Leading a team of 5 HR professionals, you will play a critical role in executing our people initiatives, providing excellent internal customer support, and driving HR functional excellence and process improvement initiatives.
As a HR Manager, you will have the ability to diagnose problems, identify, and drive appropriate solutions. The person in this role must be able to interface effectively with professionals at all levels. You will need excellent communication skills, strategic thinking and planning ability, and the agility to function in a fast paced and innovative environment.
You will enjoy a varied role and a wide range of interactions across all levels on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national/international HR projects.
At Amazon, we hire individuals who are customer-obsessed self-starters. We seek to hire the best talent and provide experiences to foster their development into future HR leaders. Amazon looks for individuals who can think strategically as well as roll up their sleeves and dive deep into practical application.
What you will be doing:
- Work closely with operations teams to provide pragmatic, commercial and employee-focused advice and support
- Provide a broad range of support across employee relations, people engagement, performance management, talent management, organizational development and organizational communication
- Implement HR initiatives to drive and maintain a culture of excellent employee relations and communication
- Leading and developing a team of high performing HR professionals
- Coaching and mentoring of leaders from across the Fulfillment Center teams
- Proactive gathering of data from appropriate sources to drive decision making
- Maintain an emphasis on continuous improvement and best practices to be shared with other Fulfillment Center teams
- Collaborate effectively across an number of internal and external teams including Finance, Payroll, Legal
- Ability to support a 24/7 environment that has multiple shifts and a staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that may include some evenings.
BASIC QUALIFICATIONS
- Proven HR experience in a similar role, ideally within a high volume, fast paced and customer focused environment
- Prior experience leading, coaching, and mentoring direct reports
- Possess problem solving and analytical capability; experience of managing and analyzing HR metrics to find root causes and develop short, medium and long-term plans
- Be able to develop effective working relationships with employees at all levels
- Have a proven hands-on attitude and be flexible and adaptable.
- Demonstrate the ability to motivate others and influence work behaviors
- Have strong change management, communication, negotiation and influencing skills
- Be intellectually curious; bring valuable insight into the team / business
- A completed Bachelor’s Degree from an accredited university
PREFERRED QUALIFICATIONS
- Prior experience supporting hourly employee client groups (distribution, manufacturing, or call center environments)
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
All the while, you’ll keep your eyes on the prize: building up these growing teams and cementing Amazon’s wider Operations as a great place to work.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.