Description:
Business Coordinator @ Online is Easy
Helping small business look big online
West Gippsland | Hybrid
Admin & Office Support (Operations / Coordination)
Flexible Part-Time | ideal structure (9:30am to 1:30pm, 4 days, Tues - Fri)
$45–$70/hr | Pay negotiable based on experience and engagement type (employee or contractor).
About the Role
The role is designed to support the owner of Online is Easy by streamlining internal processes, managing communication, and coordinating task flow between clients, contractors, and tech platforms. You will be the bridge between our business systems and the people who rely on them.
Key responsibilities include:
- Managing Google Workspace and domain name subscriptions
- Monitoring inboxes and responding or escalating support/admin queries
- Organising tasks and tracking job priorities using our internal tools (e.g., Toggl)
- Assisting with client onboarding and communication
- Helping manage freelancer briefs and contractor support
- Keeping records, subscriptions, and portals accurate and up to date
- Light accounts admin tasks such as sending invoices, tracking payments, and following up on overdue accounts
This is not an entry-level role: we need someone who is confident juggling multiple tasks, following up with stakeholders, and keeping things moving behind the scenes.
- This is a flexible role that values your experience, organisational skills, and attention to detail
- Work with a purpose-driven digital strategy business with a core value to empower other small businesses to thrive.
- Ideal for someone transitioning from running their own business or an experienced admin professional seeking greater work/life balance.
To be Successful in this Role, You will have:
- Solid experience in business coordination, administration, and operation
- Strong organisational and time management skills
- Good people skills and the ability to manage your own calendar.
- Excellent written communication and attention to detail
- Technical confidence and the desire to learn new technology (especially Google Workspace & Gemini AI)
- Ability to work independently and stay on top of follow-ups
- Comfortable working in hybrid environment: in-office, remotely, and the possibility of away work
Bonus points for:
- Experience in a digital marketing or IT business and/or skills with Google Workspace + Gemini AI, Squarespace CMS, domain name management, and SEO tools.
- An understanding of cloud computing and SaaS
- A background in supporting small business clients or freelance teams
- Familiarity with digital content formatting, file management, or simple online tasks
This Role Is NOT for You If:
- You struggle with digital tools or get easily flustered by shifting priorities
- You need constant direction or supervision
- You find admin work tedious or repetitive
- You avoid proactive communication or chasing up loose ends
About us:
At Online is Easy, we help small businesses, sole traders, associations, and not-for-profits build digital strategy skills - plus offer hands-on support with Google Workspace, AI implementation, Squarespace websites, and a wide range of global leading marketing and automation digital tools.
Based in Gippsland, Victoria, we’re community-first, results-focused, and all about making tech approachable. With clients all over Australia, our primary focus is on remote, regional and rural areas.
We’re looking for a proactive and experienced Business Coordinator who can bring structure, order and clear communication to our growing operation.
We value diversity and welcome applicants of all genders, sexualities, and cultural backgrounds who have the desire to thrive.
What We Offer:
- Work-from-home flexibility (must be Australia-based; Gippsland local preferred but not essential)
- 8–16 hours/week to start, with potential to grow
- Training and support on all internal systems
- Purpose-driven work that makes a real difference to small business owners
- Customer centric focus that rewards you with their support and success outcomes.
How to Apply
Please apply via the platform directions or email talent@onlineiseasy.com.au and include:
- A short cover letter telling us why you're the right fit
- Your resume or LinkedIn profile
Answers to these 3 questions (we're not expecting an essay):
- Tell us about a time you had to keep multiple moving parts organised. What tools or methods did you use?
- What’s your comfort level with using digital tools (e.g., Gmail, Google Drive, task managers)?
- What interests you about this role and working with small businesses?
- Shortlisted candidates will be contacted for an online meeting
Thanks for considering our business, we’re excited to be hearing from you!
For more information, check out our website: https://www.onlineiseasy.com.au/careers
Inclusivity
We are guided by The Victorian LGBTIQ+ Strategy and are committed to safe and inclusive work places, policies and services for people of LGBTIQ communities and their families.
We are committed to making gender inequality visible and are guided by Victorian Gender Equality Strategy and the WGEA dataset (calculating the Australian gender pay gap) to ensure public debate of gender equality issues in the workplace. We work collaboratively with employers, business, industry, government and professional associations committed to ensuring women can fully enjoy their rights on an equal footing with men.