Description:
Manage collections for fleet lease products at a leading financial services company with a focus on wellness and development.
Your Role
Key responsibilities include:
- Collecting payments for rentals and miscellaneous invoices.
- Identifying client payments via EFT, Direct Debit & Cheque.
- Liaising with internal teams, clients, and lease financiers on invoicing and payment issues.
- Reviewing accounts to identify overdue payments and contacting clients in arrears.
- Preparing statements of outstanding invoices and reconciliations.
- Ensuring arrears align with internal and financier systems.
- Handling incoming correspondence promptly.
- Creating detailed file action notes for customer interactions.
- Collaborating with teams to meet departmental goals and maintain professional relationships.
About You
The ideal candidate will have:
- A Certificate or Diploma in Accounting, Finance, Business Management, or related field.
- Experience in customer service within banking or a contact center.
- Financial acumen and proficiency with database software and MS Office.
- Strong communication and negotiation skills.
- Knowledge of payment plans and accounting procedures.
- A proactive, enthusiastic approach with problem-solving skills.
Benefits
- Up to 4 wellness days per year.
- 20 weeks paid parental leave.
- Monetary service milestone awards.
- Two paid volunteer days each year.
- Health and wellbeing support, including a subsidy and Employee Assistance Program.
Training & Development
Ongoing training and development with education support, a learning budget, and free access to LinkedIn Learning.
Career Progression
Opportunities for career progression within a company that values diversity and work-life balance.
How to Apply
Interviews may occur before the application closure. Complete a pre-employment screening as a prerequisite.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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2 May 2025;
from:
uworkin.com