Description:
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.
Due to growth, we are expanding our Credit team and are on the lookout for a Credit superstar to join us. As the Credit Controller with efm, your role is to proactively minimise financial risk to the business by the collection of overdue debt, whilst building strong relationships with internal and external stakeholders.
Requirements
As a Credit Controller, the key areas of responsibility are:
- Collection of outstanding debt via targeted communication strategy
- Management of customer credit limits, making recommendations according to customer risk profile & spend
- Daily banking & reconciliations
- Maintenance of an assigned debtor's ledger, including accuracy of information, reconciliations & clearance of unmatched items
- Effectively resolve all queries relating to debt collection
- Continuously improve systems capability and implement process improvements and initiatives to enable efficiencies.
In this role we are looking for candidates who have:
- Previous experience in a similar Credit/Collections/AR role
- Extensive customer engagement experience, particularly focused on providing high levels of customer experience
- Proven ability to manipulate, analyse & interpret raw data
- Strong experience or capability influencing outcomes
Benefits
Why should you join efm Logistics?
- Strong focus on regular and ongoing professional development training, enhancing skills and career progression
- A dynamic and empowering culture, where we challenge each other to do it better
- An opportunity to be part of an industry leader
- Competitive salary and bonus scheme
- Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
- Free parking and onsite café
- Company functions and team building activities
- Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer