Administrative Support Officer, Regulatory Operations (Affirmative Measures - Disability)

Description:

About the opportunity
As Australia's AML/CTF regulator and financial intelligence unit, AUSTRAC is responsible for detecting, deterring and disrupting criminal exploitation of the Australian financial system, to protect the Australian community from serious and organised crime.
AUSTRAC's unique value is our dual, interconnected regulation and intelligence functions, and our collaboration with industry and government partners in working towards the vision of a financial system free from criminal abuse. AUSTRAC's regulation hardens the financial sector against criminal exploitation, while our intelligence provides crucial information to national security and law enforcement partners.
The Administrative Support Officer will provide one-on-one assistance to other staff in a range of administrative and support tasks. Responsibilities include retrieving information from internal databases and systems, conducting general research, note-taking and collaborating with colleagues requiring administrative help. The ideal candidate will demonstrate emotional intelligence, patience, and a proactive approach to supporting individual and team needs.
What are we looking for
While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

• Relate and Network - Establishes rapport and deals sensitively, courteously and equitably with clients and stakeholders, and liaise and respond to routine enquiries with team members and clients.
• Plan and Organise - Demonstrates ability to organise work, set priorities and monitor work flow to achieve workplace goals within set timeframes.
• Communicate Effectively - Communicates clearly, concisely and unambiguously, listens attentively and asks appropriate questions, and ensures communication is appropriate to ensure audience understanding.
• Technology - Committed to using technology effectively, efficiently and lawfully, and understands information, communication and document control policies and systems, and security protocols.

The key duties of the position include
The Administrative Support Officer, under routine direction will assist in:

1. Accessing, retrieving and summarising information from internal databases and systems.
2. Providing one-on-one support with reading a range of documents, including legislation, policies, and other written material.
3. Taking detailed and accurate notes during meetings held internally and externally.
4. Providing assistance at on-site compliance assessments which may require occasional travel.
5. Maintaining accurate record keeping tasks such as filing of documents for team use.
6. Assist in organising administrative tasks to ensure outcomes are achieved.
7. Collaborate with team members and contribute to a supportive and inclusive workplace culture.