Description:
Drive high-quality fitness experiences and lead daily operations!
- Appointment Type: Full-time, fixed-term role until 2 January 2026 (maternity leave cover)
- Location: Based at Wallumattagal campus, North Ryde
The Role
Are you an experienced fitness professional with strong leadership skills and a passion for creating exceptional member experiences? We’re looking for a proactive and people-focused Fitness Services Team Leader to join our team on a fixed-term maternity leave cover until 2 January 2026.
In this role, you’ll be responsible for the daily operations of our Health Club, Group Fitness, and Exercise Physiology services. You’ll work closely with a motivated team, support program delivery, and ensure our high standards of service and safety are consistently met. This is an ideal opportunity for someone looking to step into a leadership role in a supportive, fast-paced environment.
You will:
- Oversee the day-to-day operations of fitness services, ensuring the delivery of high-quality programs and excellent member engagement.
- Manage staff rosters, shift coverage, and compliance, ensuring qualifications and training remain up to date.
- Coordinate administration tasks such as bookings, invoicing, appointment scheduling, and EP session management.
- Act as the first point of contact for customer and staff feedback, resolving issues professionally and escalating when required.
- Liaise with internal teams and external stakeholders to ensure efficient use of fitness spaces and staff resources.
- Support the recruitment, onboarding, and induction of fitness services staff.
- Contribute to a positive and inclusive team culture that reflects the values of MUSAC.
- Deliver a minimum of 6 hours per week of direct service on the gym floor.
- Report regularly on team and program performance to the Fitness Services & Community Programs Manager.
Skills, Experience and Specific Requirements
- Certificate IV in Fitness or relevant tertiary qualification.
- Exercise Professional Registration.
- Demonstrated experience leading or supervising a diverse fitness team.
- Proven ability to manage staff rosters and resources effectively.
- Strong communication, collaboration, and problem-solving skills.
- Excellent time management, attention to detail, and ability to work under pressure.
- Current First Aid, CPR, and Working with Children Check (please include in resume).
- Flexibility to work mornings, evenings, and weekends as required.
***This role requires a Working with Children Check, current First Aid & CPR.
Work Right Clause: Applicants must have valid work rights in Australia.
About Us
Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue. Located at Wallumattagal Campus, North Ryde, our facility includes a heated indoor and outdoor pool, fully equipped health club, group fitness classes, squash courts, multi-purpose sports halls, gymnastics hall and 4 professional playing fields that cater for various university and community-based programs.
Benefits of working for Campus Life
- Join a supportive, inclusive, and vibrant team
- Engage with members from the broader community as well as the university and students.
- Discounted Macquarie University Sport & Aquatic Centre gym access
- Staff discounts at Campus Life operated hospitality and retail outlets
- Access to our staff wellbeing program and staff support services
- Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
- Access to discounted corporate health insurance and free employee flu shot program
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub .
Essential Requirements
- Certificate IV in Fitness
- First Aid Certificate
- Current Provide/Perform CPR
- Registered Exercise / Fitness Professional
- Working with Children / Working with Vulnerable People Check
- Exercise Professional Registration
Desirable Criteria
- Relevant Tertiary Qualification
- Human Movement / Coaching / Exercise / Sports Science Degree