Description:
About the Role
Our clienty is seeking a proactive and detail-oriented Facilities Coordinator/Administrator to support a busy facilities team.
Key Responsibilities
- Coordinate and manage high-volume work orders (approx. 7,000/month) using ServiceNow.
- Act as the first point of contact for facilities-related enquiries via phone and email.
- Qualify and triage incoming jobs and escalate as required.
- Liaise with contractors, troubleshoot issues, and manage reactive maintenance tasks.
- Provide strong administrative support to the Facilities and Finance team.
- Communicate effectively across teams and ensure high service delivery standards.
- Assist with technical services and general facilities operations in a fast-paced retail environment.
To be successful in this role you must have:
- Previous experience in an experienced helpdesk or facilities coordination role, ideally within retail or a similarly high-volume environment.
- Strong communication and phone skills - professional, clear, and efficient.
- Excellent attention to detail, with the ability to manage competing workloads.
- Confident in learning new systems.
- Ability to work well in a small team.
What's in it for you?
Work with a forward-thinking team that values innovation and collaboration. This role offers professional development opportunities and the chance to make a significant impact within a leading property investment and management group.
Next steps
Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively contact Charlotte Preece on 0408 663 834 for a confidential discussion if you believe this position would suit your experience.
7 May 2025;
from:
uworkin.com