Description:
- Work in a dynamic, people-first team that values your unique skills
- Creative-friendly environment - Be yourself! We value personality, energy - your performance skills are an asset here.
- Stable, ongoing work - permanent part-time position with reliable hours and income
SkyBus is a trusted leader in the Australian transport industry, renowned for delivering fast, direct, and affordable airport transfers with a strong focus on reliability, efficiency, and customer-friendly service.
The Opportunity:
Are you a performer or actor looking for a fresh opportunity to use your communication skills, confidence, and energy in a meaningful role?
We're seeking enthusiastic, people-focused individuals to join our team in Tullamarine in a permanent part - time Customer Service position, where every interaction is a chance to connect, support and leave a lasting impression.
What you'll be doing:
- Using your natural presence and people skills to create standout customer experiences.
- Handling enquiries about the use of ticketing products and the bus network with clarity, empathy, and a positive attitude.
- Enhancing the safety of passengers and drivers by maintaining a visible and reassuring presence on board buses and at stations throughout the service area.
- Collaborating with local community partners to enhance and promote the quality and reach of our bus services in the region.
- Supporting both our drivers and passengers to ensure a safe, comfortable, and enjoyable travel experience.
- Perform any other duties as assigned.
You'll thrive in this role if you:
- Have strong verbal communication and listening skills
- Enjoy being "on" and engaging with people from all walks of life.
- The ability to remain calm and respond appropriately exercising good judgement while working in high pressured environments.
- Can think on your feet and adapt quickly to different situations.
- Contribute to a positive workplace culture by working in a cohesive and supportive team
Why Join Us?
Become a key player in promoting the SkyBus service and enhancing customer experiences! If you’re ready to join our team and make a difference, we want to hear from you!
Apply Now!
We would love to hear from you.
Please submit your Resume and a Cover letter
Kinetic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.