Description:
Senior Project Officer - Clerk Grade 9/10
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Revolutionising legal services with a trauma-informed, rights-based approach
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Flexible work for 3 days/week, Central Sydney office location at Haymarket
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Temporary up to 12 months (with the possibility of extension)
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Competitive salary ($120,859 – $133,183) plus superannuation and annual leave loading.
About us
Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.
About the role
The With You Senior Project Officer facilitates trauma-informed, rights-based system and organisational change within the legal assistance sector. This can include starting pilot projects, delivering capacity-building workshops, implementing recommendations from an evaluation and implementing initiatives from the With You Trauma-Informed Organisational Toolkit.
The Senior Project Officer also facilitates and delivers trauma-informed, rights-based training to lawyers, allied professionals and legal support staff in the national legal assistance sector.
This role is an opportunity to ensure that clients experiencing distress, mental ill-health and/or suicidality receive safe and effective legal services. The With You Project is in the implementation phase of nationally codesigned training content, although there is some scope to develop specialised training for specific legal audiences and expand delivery.
About you
You have experience in systems and organisational change, and understand trauma-informed, rights-based practice. You can facilitate transformation towards trauma-informed, rights-based change in legal assistance services.
You are a flexible team player who thrives in a small team environment. You can establish and maintain productive working relationships with a broad range of people. You can pitch new projects, deliver training and facilitate workshops on trauma-informed, rights-based practice.
Legal Aid NSW has a flexible working policy. We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.
WHY YOU SHOULD JOIN LEGAL AID NSW!
We are committed to diversity and inclusion
We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.
We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.
We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.
Other benefits of working with us
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You will have access to training, development and mentoring opportunities.
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We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.
Key knowledge and experience
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Demonstrated understanding of the legal assistance sector.
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Experience in adult education and/or delivery of training.
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Personal/lived experience of mental ill-health and/or mental distress and ability to apply this when delivering training is welcome but not essential.
The essential requirements for this role
You must:
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Have demonstrated understanding of trauma-informed, rights-based client service delivery.
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Have demonstrated experience in managing complex change management and/or systems change projects.
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Have demonstrated experience in establishing and maintaining multiple stakeholder relationships.
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Have willingness and ability to travel interstate.
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Be willing to do a Criminal Record Check
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Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
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Live in NSW or be willing to relocate to NSW
How to apply
You MUST submit your application online. If you submit your application late or by email it will NOT be accepted.
Your application must include:
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your resume (no more than 5 pages)
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cover letter (no more than 2 pages). In your cover letter, please address the below question:
Question - Explain how client experiences and perspectives can be integrated into legal service design and delivery.
Make sure your application is complete and you have answered all questions before you submit.
Do you need help to apply?
It’s important to properly prepare before you apply for a role. Here is some other information to help you:
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If you have questions about the role, you can contact the Hiring Manager Jennifer Chen on Jennifer.Chen@legalaid.nsw.gov.au or +61 2 9213 5264
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If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
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The Role Description sets out the responsibilities of the role.
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The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
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Applying for a Role
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Working at Legal Aid NSW
Closing Date: Sunday 18 May 2025, 11:59pm