Group Planner & Coordinator

Description:

Job Title: Group Planner & Coordinator

Location: Phillip Island, Victoria

Employment Type: Full-time, ongoing

Reports to: Assistant Site Manager

Commencing: Immediately

Do you thrive on bringing order to complexity and helping groups have unforgettable experiences? Join our team at Christian Youth Camps - Phillip Island Adventure Resort, where we deliver high-quality camps and retreats that make a lasting impact.

We’re looking for a Group Planner & Coordinator—an organised, proactive team member who plays a central role in preparing and supporting group stays. In this role, you’ll shape the behind-the-scenes journey that makes group’s time at camp meaningful, organised, and stress-free.

Some Of What You’ll Do

• Serve as the main point of contact for groups in the lead-up to their stay
• Plan and coordinate logistics including schedules, activities, excursions, accommodation, and transport
• Collaborate with internal teams (Reception, Bookings, Activities, Housekeeping, Catering & Property) to align plans and communicate needs
• Keep groups clear and timely with documentation—confirming numbers, finalising programs, dietary and allergy info, room allocations, and more
• Keep internal systems and databases updated, with strong attention to accuracy and timing
• Contribute to team collaboration, process improvement, and flexible coverage—including occasional weekend or shared leadership support
  
  

What You’ll Bring

• Proven coordination/planning or administrative experience in events, logistics, education, or guest services
• Excellent communication and people skills with a guest-focused mindset
• Strong computer competency—especially with Excel (data entry, formatting, filters, etc)
• Comfort using planning tools, digital forms, and shared systems to stay organised
• Ability to manage multiple timelines and priorities while staying calm and positive
• Alignment to the values of Christian Youth Camps and Phillip Island Adventure Resort
  
  

Essential Requirements

• A Victorian employee Working With Children Check (or willingness to obtain)
• Valid rights to work in Australia
  
  

Why CYC?

At CYC, we create opportunities for moments that change lives. Phillip Island Adventure Resort hosts hundreds of groups every year—and each one matters. You’ll join a fun, friendly, purpose-driven team that values people, growth, and community.

To Apply

Send your resume and a short cover letter to our Staff Administration Coordinator, Ella Caulfield at ella.caulfield@cyc.org.au.

Please note: We’re aiming to hire for this position quickly, so early applications are strongly encouraged and interviewing will commence with short listed applicants immediately.

For further information, call our friendly team on 03 5952 2417.

Christian Youth Camps Ltd (CYC) is committed to promoting and protecting the best interests of children and has a zero-tolerance to child abuse.