Senior Manager, Supply Chain & Logistics

Description:

Job Description

• Take the opportunity to drive strategic planning and operational excellence of Qantas' inflight supply chain
• Together we’ll go the extra mile and deliver on ambitious goals
• Permanent role based at Mascot Head Office
  
  

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

The Senior Manager, Supply Chain & Logistics represents a critical leadership role at the intersection of strategic planning and operational excellence for Qantas' Inflight Experience Team. Providing oversight of supply chain services across our entire global catering network, this pivotal position is responsible for orchestrating a complex supply chain ecosystem that directly impacts the airline's service quality, operational efficiency, and customer satisfaction through the availability of the right product at the right time in the most efficient means possible.

As the strategic architect of the supply chain infrastructure, the Senior Manager will lead an approach to managing 4PL Inventory & Logistics providers, laundry services, and rotable equipment suppliers. The role demands a blend of strategic vision, operational expertise, and leadership capabilities to transform supply chain management from a traditional support function into a dynamic competitive advantage. DHL and MNH are our primary suppliers, and the range of stakeholders, both internal and external, is extensive. This includes all caterers globally, corporate teams, airports, lounges, inflight services, Jetstar, regional airlines, engineering, Loyalty, and more. The Senior Manager will manage a team of 2 to 3 direct reports and maintain strong stakeholder relationships to provide agile solutions that maximize customer satisfaction.

Key Responsibilities

• Oversee supply chain services across the global catering network, ensuring service quality, operational efficiency, and customer satisfaction.
• Lead the management of 4PL Inventory & Logistics providers, laundry services, and rotable equipment suppliers.
• Develop and execute strategic supply chain plans to transform supply chain management into a competitive advantage.
• Manage relationships with primary suppliers (DHL and MNH) and a wide range of internal and external stakeholders.
• Provide strategic guidance and leadership to a team of 2 to 3 direct reports.
• Ensure the availability of the right products at the right time in the most efficient manner.
  
  

You’ll Have

• 10 + years experience in supply chain management and logistics.
• Strong strategic vision and operational expertise.
• Excellent leadership and team management skills.
• Ability to manage complex supplier relationships and negotiate strategic contracts.
• Strong analytical and problem-solving abilities.
• Experience in the aviation industry or a related field is preferred.
  
  

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  
  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Thursday 29th May 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.