Description:
Business Analyst (Mid-Senior Level)
Location: Melbourne (Hybrid - 2-3 days onsite preferred)
Type: Full-time, Permanent
A well-established and fast-growing technology company is seeking a mid to senior level Business Analyst to join the team in a permanent capacity. This role is ideal for someone with experience in product, digital, SaaS, or technical delivery environments.
The role supports multiple business streams and involves working across connected hardware and cloud-based software platforms. You'll work closely with internal teams and enterprise customers, playing a key role in translating business needs into practical technical outcomes for product and engineering teams. Your focus will be on enabling strong delivery through clear analysis, collaboration, and shared understanding.
Key Responsibilities
- Work across 2-3 concurrent projects at different stages of the lifecycle
- Engage directly with internal stakeholders-sales, product, engineering, and data teams-to understand business goals, technical considerations, and delivery timelines
- Partner with enterprise customers to uncover detailed requirements, use cases, and solution expectations, including applications like driver monitoring, fleet tracking, and hardware integration
- Gather, validate, and document business and technical requirements through workshops, interviews, and process analysis
- Convert requirements into actionable user stories, specifications, and visual artefacts (e.g. BPMN process maps, UML diagrams, wireframes, flowcharts)
- Participate in Agile ceremonies such as sprint planning, backlog refinement, and retrospectives
- Support QA and UAT activities, ensuring the solution aligns with defined needs and works as intended
- Contribute to internal knowledge bases and help streamline handovers and ongoing support
- Identify opportunities to improve analysis practices and delivery effectiveness across teams
Skills & Experience
- Proven experience as a Business Analyst in product, Digital, SaaS, or technical delivery environments
- Strong stakeholder engagement across business, technical, and customer-facing teams as well as enterprise clients
- Ability to work independently, manage shifting priorities, and bring clarity to complex problems
- Skilled in JIRA, Confluence, and Agile practices
- Proficient in process modelling techniques including BPMN, UML, flowcharts, and wireframes
- Ability to extract and interpret key insights from business data
- Experience supporting UAT and collaborating with QA teams
- Familiarity with cloud technologies such as AWS, Azure, or Google Cloud
- Exposure to connected systems, telematics and IoT is a plus
- Clear communication skills, a collaborative approach, and a strong delivery mindset
Apply now!