Customer Experience Agent/Vehicle Detailer

Description:

Job Description
Are you a talented customer service representative?
Are you ready to bring your sales expertise to a fun and dynamic role?
Join #Team Orange today!
SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Sunshine Coast Airport.
At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us.
Your role at SIXT
You will create the best rental experience by maximizing sales and service opportunities for every customerYou are an expert on all vehicles in the SIXT fleet, actively promoting and selling additional vehicles and optional extras that align with each customer’s preference, whilst delivering excellent customer serviceYou will manage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rentalYou will ensure vehicles are cleaned and presented to the correct standard, ready for the next customer You will conduct basic vehicle maintenance and safety checks
You will also assist with driving and valeting cars.
Your Skills Matter
Sales Expertise: You are a natural sales talent and enjoy assisting customers face to face and on the phone and online.
Flexibility: You are willing to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays.
Communication: You will have exceptional written and verbal communication skills.
Attention to detail: You will have a keen eye for detail and take pride in your work.
Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential.
All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. Please note that all candidates will need a current full drivers license and full working rights in Australia.
What We Offer
At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:
$28.69 per hour (Award rate) + shift loadings + monthly incentives $$ Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! Discounts on all NRMA insurance products including car, home & travel Uniform and staff car parking provided Employee Referral Program where you may be eligible for a $2,000 referral bonus payment