Accounts Receivable Officer

Description:

Opportunity at Freighter Group: Accounts Receivable Officer

Are you ready to take control of your career and make a tangible impact on a leading Australian company?
Freighter Group, a major player in the heavy-duty road transport equipment and solutions industry, is seeking a dynamic and driven Accounts Receivable Officer to join our high-performing team.
This isn't just a number-crunching role. As our Accounts Receivable Officer, you'll be at the heart of our financial operations, ensuring the smooth flow of income and maintaining strong relationships with our valued customers. You'll be a key player in achieving critical financial objectives.
The Opportunity:
Based in Ballarat, Victoria, we are seeking an experienced Accounts Receivable Officer to join our high-performing team.
Key Responsibilities:
This role combines various elements of administration and customer service, including:

• Creating and sending accurate invoices to customers for services provided.
• Banking, receipt and allocate payments to correct accounts.
• Follow up on overdue invoices.
• Data validation, Ensuring the accuracy of customer accounts by comparing them with internal records and bank statements.
• Responding to customer inquiries and resolving disputes.
• Assessing the creditworthiness of customers, applying credit limits, and managing credit terms.
• Generating reports on outstanding receivables, payment trends, and other key metrics.
• Manage Unallocated Payments.
• Manage reconciliation of Customer Accounts.
• Resolve Customer queries within a reasonable timeframe.
• Manage delinquent accounts through the Dunning Process (letters of demand), Collection calls & referrals to external Debt Collectors.
• Managing refund processes.

About You:
While your previous experience may have been in a different industry, to be successful, you must:

• Develop and maintain good working relationships with key clients.
• Demonstrate excellent interpersonal, verbal, and written communication skills, and be a clear communicator.
• Handle client queries and resolve issues, escalating to the Team Leader as required.
• Enjoy working in a fast-paced environment where you can utilise your highly developed multi-tasking and prioritisation skills.
• Possess strong numerical literacy, with the ability to analyse data.
• High level of accuracy and attention to detail.
• Ability to problem solve and take initiative.
• Experience in the transport industry would be desirable but is not essential.

At Freighter Group, our Company Values guide the way we do business. We are committed to building an enabled, empowered, and diverse workforce, the Freighter Group way.
What we Offer:

• A supportive work environment and on-the-job training.
• Training and development opportunities.
• Competitive salary package and on-site parking.
• Employee Assistance Program.